Account Manager for top tier international consumer life-style brands with audio products including TV Sound Bars, Portable Wireless, Bluetooth, Voice Enabled Smart, Multimedia, and Gaming systems.Lead customer relationships and proactively manage client expectations.Product roadmap planning, marketing strategy, competitive product analysis, and product demos.Develop new sales leads in existing markets and explore growth opportunities in new markets.Manage product… Show more Account Manager for top tier international consumer life-style brands with audio products including TV Sound Bars, Portable Wireless, Bluetooth, Voice Enabled Smart, Multimedia, and Gaming systems.Lead customer relationships and proactively manage client expectations.Product roadmap planning, marketing strategy, competitive product analysis, and product demos.Develop new sales leads in existing markets and explore growth opportunities in new markets.Manage product development and support teams in US, China, S. Korea, Japan, Vietnam, and Taiwan. Show less

Program management, FAE support, and UI/UX development for home and portable audio products.Offshore engineering support for Shenzhen and Suzhou China, and Ho-Chi-Minh City Vietnam factories.QC/QA, Failure Analysis, and ECR implementation for new and sustaining products.3PL/Refurbishment management of returns from Amazon, BestBuy, Costco, Sam's, Target, and Walmart.Successful RFID UPC label implementation to meet Walmart mandate for brand customer.

Manage all technical product specifications and documentation creation, software version control, packaging, UL, ETL, and CE compliance, and web content administration for 8 company brands.Create and annotate all technical product specifications, multi-language user manuals, test reports, 2D/3D drawings/illustrations, photos, videos, and PRs.Support US, Europe, and China product development teams with market and customer needs analysis, new product design and UI/UX validation… Show more Manage all technical product specifications and documentation creation, software version control, packaging, UL, ETL, and CE compliance, and web content administration for 8 company brands.Create and annotate all technical product specifications, multi-language user manuals, test reports, 2D/3D drawings/illustrations, photos, videos, and PRs.Support US, Europe, and China product development teams with market and customer needs analysis, new product design and UI/UX validation, QA testing and defect analysis.Product patent and trademark research and documentation support.Implementation of Prop 65, Ultraviolet (UV), and Lithium-ion battery product warning compliance initiatives. Show less

Managed sales, operational and business development activities including sourcing investor relations, completed 3 successful M&A integrations, and brokered multiple private label deals.Managed eCommerce web design and implementation, 3rd party vendor and strategic technology partner alliances, major accounts management, and product development.

Managed Technical Lab operations including supervision of 30 subordinate test technicians, hands-on management of all incoming product QA, reverse logistics and defect analysis, and OEM and competitive product benchmark testing.Worked in Shenzhen China factory with R&D teams on new product development, implement improved production workflows, QC/QA processes and technical training to increase product quality, productivity, and efficiency.Technical product manager for large OEM… Show more Managed Technical Lab operations including supervision of 30 subordinate test technicians, hands-on management of all incoming product QA, reverse logistics and defect analysis, and OEM and competitive product benchmark testing.Worked in Shenzhen China factory with R&D teams on new product development, implement improved production workflows, QC/QA processes and technical training to increase product quality, productivity, and efficiency.Technical product manager for large OEM accounts responsible for developing product specifications, production process, packaging design and testing, QC/QA test plans, technical support and reverse logistics strategies.Provided technical sales and customer support to clients in the US, Canada, Mexico, and Europe. Show less

Directed US Research & Development operations including supervision of 10 subordinate development engineers, hands-on management of testing and qualification of various raw materials, components, and formulations, competitive product benchmark testing and market research.Product management including BOM costing, work instruction, ECN documentation, packaging design and testing, manufacturing processes, and production staff technical training.Conducted IP research for multiple… Show more Directed US Research & Development operations including supervision of 10 subordinate development engineers, hands-on management of testing and qualification of various raw materials, components, and formulations, competitive product benchmark testing and market research.Product management including BOM costing, work instruction, ECN documentation, packaging design and testing, manufacturing processes, and production staff technical training.Conducted IP research for multiple patentable technologies.Provided technical sales and customer support to clients in the US, Canada, Mexico, and Europe Show less

Directed and executed all hardware engineering projects resulting in successful market release of multiple highly profitable industry first MICR check printing solutions and related consumable products generating consistent increased monthly recurring revenues.Provided effective technical support for sales and customers including product needs analysis, implementation, demonstrations, on-site training, critical account management, and primary technical resource for all MICR banking… Show more Directed and executed all hardware engineering projects resulting in successful market release of multiple highly profitable industry first MICR check printing solutions and related consumable products generating consistent increased monthly recurring revenues.Provided effective technical support for sales and customers including product needs analysis, implementation, demonstrations, on-site training, critical account management, and primary technical resource for all MICR banking compliance issues. Show less