Demonstrates and promotes a safe work environment at all timesInsures drivers have the daily paperwork necessary to complete their routes. Insures completed charter paperwork is received by the Location Manager for processing.Coordinates field trips by the assignment of personnel and vehicles.Under location managers direction, assists drivers with establishing route descriptions.Insures that drivers follow through with scheduled fueling and mechanical workObserves safety practices of personnel and takes corrective action when necessary.Assists Location Manager during training session and kick off meetings.Attends disciplinary meetings with location managerMay interact with school officials on routine matters at smaller bus locations.May drive bus on occasion if necessary.Assists dispatcher when necessary.May manage small locations under the overall direction of the Location ManagerInsures that routes meet state, local, and vendor requirements.Reviews time sheets prior to submission to payroll.

Set positive example for dispatch and call center agents by providing consistent support and positive leadership.Define and publish staff schedules based on service demand and in accordance with collective agreements.Recruit, interview and select employees in compliance with MVT hiring practices and minimum standards of qualification.Ensure prompt investigation and resolution of complaints and incidents as relates to direct reports and in compliance with company policy and collective agreement.Impose discipline according to company policy and in compliance with collective agreements including suspension or termination of employment.Ensure dispatch and call center protocols follow both client and company policies and procedures.Prepares, verifies, and authorizes employee schedules and work records for payroll purposes.Monitor dispatch agents to ensure timely communication of passenger cancellations or changes as required.Maintain accurate records and appropriate filing systems.

Responsible for managing the execution, direction, and coordination of all transportation matters within the organization. Managing budgets, organizing schedules & routes, ensuring that vehicles are safe and meet legal requirements. Making sure that drivers are aware of their duties. Knowledge of federal and state rules and regulations regarding safety and environmental issues Computer literacy with Microsoft Word, Excel and PowerPoint

Assured the highest customer satisfaction Responsible for the safe and efficient operation and maintenance of a major transportation system and terminalAccountable for the acquisition, maintenance, and safety of 80 vehicles with a value of $16 Million dollarsManaged a superior recruiting and retention of transportation staff of 65Successfully completed division objectives within an annual budget of $3.2 Million dollars From an in-depth knowledge of DOT and OSHA regulations, ensured strict compliance of company, state, and federal policies, regulations and lawsMaintained oversight of effective vehicle routing and close management of employee scheduling

Plan, implement bus routes and resolves problems related to transportationRecommend and review of bus routes and schedules as well as changes to routes and schedulesReceive and resolve parent and/or driver complaints related to bus transportation

Responsible for the safe and efficient implementation of a transportation system for a large independent school districtResponsible for a staff of 3, 55 vehicles, and an annual budget of $500 thousand dollarsProvided ultimate satisfaction and effective problem solving with students, parents, drivers, and administrators

Provided direct assistance and service to people seeking employment Worked as a team member to offer the highest level of customer satisfaction Interfaced with state and local computer applications for case administration

Responsible for consumer focused service and satisfaction for personal and business financial requirementsAccountable for routine quarterly financial transactions over 3 million dollars Strictly assured compliance with all bank, state, and federal financial policies, regulations and lawsCompletely assessed a wide range of risk management analysis

Managed a waitstaff of 15 servers and a kitchen staff of 12. Scheduled members and made night deposits.