As the Global CTO for the DXC Salesforce Practice, I am tasked with defining and implementing a forward-thinking technology vision that aligns with overall business goals. This includes establishing governance frameworks and best practices to ensure architectural consistency, security, and scalability across all Salesforce implementations. By leading the development of innovative Salesforce solutions and reusable assets, I am able to enhance service capabilities while acting as a trusted advisor to clients, strengthening relationships and supporting pre-sales efforts with technical insights and strategic recommendations. Managing partnerships with Salesforce and key ecosystem players to ensure alignment with emerging technologies and industry innovations.Equally important is building and mentoring a high-performing global technical team, fostering continuous learning and professional development. Operational excellence is achieved through process improvements, compliance with industry standards, and performance metrics that drive efficiency. As a thought leader, my role promotes innovation, represents the organization at industry events, and explores emerging technologies like AI and automation to keep the Salesforce practice competitive and future-ready.

• Lead a team of Salesforce Solution Architects and SMEs in AMS and EMEA for pre-sales activities to external clients, prepare client presentations of Salesforce Practice capabilities, and provide solutions for RFPs and other sales process engagements.• Engage with other regional practice leads around the world to share best practice and to collaborate on client facing engagements

• Lead a team of dedicated, highly certified Salesforce professionals that deliver implementation projects or Salesforce managed services to our clients• Participate in pre-sales activities with internal GTM strategies as well as Salesforce partnership GTM efforts to our joint customer base• Engage with other regional practice leads around the world to share best practice and to collaborate on delivery projects• Have grown the AMS Salesforce Practice by 200% in first 6 months of management

• Architected solution for major insurance company using Financial Service Cloud and Marketing Cloud with integrations to Azure Labs and Five9 Cloud Call Center• Advisor for Non-Profit client for solution including custom customer facing front-end with API integration to Salesforce.org• Architected POC for Automotive Industry product recall process using Service Cloud and Einstein Analytics• Designed POC for Automotive Industry warranty solution using Service Cloud• Managed client relationships, conduct requirement sessions, prepare documentation, and lead globally dispersed development teams

• Led 10 member team of Salesforce developers and admins for internal and external projects• Senior Administrator for internal Salesforce instance supporting more than 20,000 users with 100+ custom objects and 15 custom applications including an employee community• Architected POC for government agency to handle IT project requests and manage vendor responses using Service Cloud and Community Cloud• Designed a custom Proposal Checklist application using Salesforce Platform• Built a custom Proposal Resource Management application on Salesforce Platform

• Operated national/international meet and greet events for social media celebrities with a collective 1 Billion follower fan base• Managed website and online commerce store front with customer support with peak sales of $100,000 per month• Provided tour management services for events with an average of 3,000+ attendees and 35+ person talent/crew members• Supported all back office operation activitieshttps://www.youtube.com/user/MAGCONTour

• Led operations for start-up software company building a next generation online discussion platform• Built our internal Salesforce Sales Cloud for handling customers and investor relations• Provided internal support for human resources, IT/Lan networks, global domains, trademarks, shareholder relations, and corporate compliance• Supported all back office operation activities

• Provided operation management for commercial general contractor & metal building manufacturer • Managed Sales & Service support for custom designed metal buildings for commercial construction projects• Designed and detailed custom projects for multi-tenant retail, office buildings, large format warehouse, industrial and mini storage projects

• Provided design management for design/build commercial general contractor• Designed custom projects for multi-tenant retail, office buildings, large format warehouse, industrial and mini storage projects