Teri Ellison Email & Phone Number

Ashburn, Virginia, Us

• Experience with Life and Annuities Insurance. Product and policy exposure to Cyberlife, Vantage, and wmA systems.• Develops product specifications (Fact Sheets) which serves for analysis and user testing. • Conversion experience with balancing and analyzing differences with the Source and Target systems. • Provides balancing data to the client as needed.• Maintains (JIRA) defect report and distributed daily along with facilitating a weekly meeting with the project team to ensure issues stay on target.• Provides project team member guidance and support.

Code the Plan Description File (PDF) and Issue Age File (IAF) for a CyberLife Accident & Health and Life project. This includes both new business and conversion of 500,000 policies.Work with various departments to resolve issues including working with the VPMS team to ensure the IAF file is in sync.Gather requirements and prepare product documentation, including maintaining a change control log for PDF, IAF, table changes, source changes, and VPMS changes.Analyze and resolve source system and target system balancing issues.

Carmel, Indiana, Us

Analyzed and implemented new products and product enhancements according to business stakeholder’s specifications. Included project planning, coding, and testing – worked with/across multiple departments. Coded, tested, and led the department, from a product setup perspective, for various system conversions utilizing project management techniques:o AS400 to LifePROo CyberLife to LifePROo VANTAGE-ONE to LifePROo CFO to LifePRO Created BRD’s, Technical Design Documents, Unit Test plans and analyzed results for each conversion.Participated in three LifePRO release upgrades up to Release 16.Suggested system and procedural changes that provided organizational efficiencies.Ran periodic product maintenance activities, including the uploading of daily interest rates on multiple policy administration systems, including LifePRO.Run compares between development and production regions using UAT testing methods prior to migration to production.Provided Help/Service Desk support for the research and resolution of system problemswithin established departmental SLA’s.Adherence to SOX principles and guidelines throughout the SDLC process. Wrote service requests for product setup changes and system modifications. Trained both onshore and offshore associates and provided technical assistance including the documentation for various procedures.

Carmel, Indiana, Us

Developed and analyzed test results for changes to the plan files for Medicare Supplemental rate increases on Lifecomm.

Coordinated the day to day operations of credentialing program in compliance with the industry standards.Worked closely with the Medical Staff Office, Clinic Directors, Clinic Finance, Information Systems, and physician recruiters to obtain necessary information to complete the credentialing process.Communicated payer numbers received to the Patient Accounts Analyst to ensure the system is current with the information necessary for the timely billing of claims.Monitored expiration dates and initiated the re-certification process.

Carmel, Indiana, Us

Analyzed, developed, tested and implemented product related system projects, including new products, rate increases, commission changes and system enhancements.Trained and provided technical assistance and peer review for 4 junior colleagues for projects within the department.Designed and coded provider network changes and network ID card modifications to support healthcare network provider requests.Interacted with outside 3rd party vendors to create and maintain eligibility extracts.Provided inter-departmental training support including PDF coding and TSO utilization.

Policy Issue Analyst who reviewed new applications for good order and submitted new business into LIFE-COMM.Promoted to LIFE-COMM PDF Technician responsible for:o New product codingo Medicare Supplement rerate processo LIFE-COMM maintenance and enhancement support Created User Procedure manuals and trained department associates on new product set-up within LIFE-COMM.