A focused and professional Food and Beverage / Operations Director drawing on 20 plus years of hospitality experience with a demonstrable track record of establishing professional Food, Beverage and Operational functions, increased profitability, five star service standards, and creating environments where both employees and clients alike wish to be.
Ocean View Hotel, J A Resorts
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Doo And DofbOcean View Hotel, J A ResortsUnited Arab Emirates
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Doo / DofbOcean View Hotel, J A Resorts Jul 2012 - PresentUae DubaiA pre opening role that required opening six outlets in five moths from shell and core to operational, Ocean View Hotel is tourist led comprising of 342 guest rooms, suites and conferencing facilities located in the most popular tourist area of Dubai, Jumeirah Beach WalkDirector of F&B / OperationsA demanding yet gratifying role from the offset, not only due to a pre opening but also was part of the Re branding team of the hospitality division, responsible for a team of 180 and the day to day operations of the department• Part of the pre opening, recruitment and re branding team• Wrote and implemented policies and procedures• Set critical paths, forecasts, budgets and capex• Achieving growth month on month• Established a Learning & Development structure, culture and mentorship program• Exceptional ability to communicate, both verbally and written,• Great team leader, team player, motivator and self starter• Strong ability to look for ways to improve and promote quality, demonstrate accuracy and thoroughness• Uncommon ability to prioritize and plan work activities• Strong ability to cut costs, maximize potential and have a strong understanding of the bigger picture• Covers and acts for the GM in their absence.Ocean View hotel, yet still in its first year has already achieved Arabian Travel Markets, best new hotel, as well as being placed at number 16 on Trip advisor, and climbing. Current WIP, a 25000 sq ft multi functional terrace outlet.
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F & B / Operations DirectorRamada Hotels Feb 2007 - Jul 2012DubaiA complex role combining F&B and Operations at Ramada Continental Hotel, in Dubai’s original business district, a well balanced 192 room transit, venue, and tourist led property with 11 outlets, ran under the umbrella of Ramada (wydnam) one of the world’s largest hotel and hospitality chains.Project managed and opened Fujairah Tennis and Country Club, a remote destination 12 room luxury boutique hotel set within 150,000 sqm of gardens, with multiple facilities, the only Olympic size pool in the UAE, and the venue of choice for all local government eventsFujairah Marina Club, A government owned property where Ramada was responsible for the day to day operations of all food and beverage, Bars, restaurants and regular events of up to 1500 clientsDirector of F&B / Operations• Reduction of 10.7% in F&B direct costs year on year• Increase of 5% on revenues year on year• 100% score in Ramada audit• Established a Learning & Development structure, culture and mentorship program• Spearheaded and worked with local companies on the (how to open a nightclub in a week) a socialmedia concept that attracted 5000 viewers
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Junior DirectorDarkland Ltd Feb 2000 - Feb 2007Birmingham, United KingdomDarkland is a full service hospitality company, which wholly owns and Manages bespoke and commercial venues.
Carl Stephan Skills
Frequently Asked Questions about Carl Stephan
What company does Carl Stephan work for?
Carl Stephan works for Ocean View Hotel, J A Resorts
What is Carl Stephan's role at the current company?
Carl Stephan's current role is DOO and DOFB.
What skills is Carl Stephan known for?
Carl Stephan has skills like Food And Beverage, Hotel Management, Hospitality Industry, Hotels, Hospitality Management, Food, Pre Opening, Banquets, Rooms Division, Hospitality, Resorts, Fine Dining.
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Carl Stephan
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