Carl Warner Email & Phone Number

Beaverton, Oregon, United States

Beaverton, Oregon, United States

Beaverton, Oregon, United States

Various project work for APLA.• Supported the Tepana DC Project with documentation, training, and order management assistance. Served as OM SME.• Pulled Reporting, created data visualizations, and participated in Cost 2 Serve analysis project for Japan.• Participated in testing the CRD Change Tool for SAP.• MPO Inbox coverage.

Hillsboro

Various project work for Consumer Lending.• Mapped and documented 14 interfaces and 18 data transfer jobs used by Consumer Lending.• Created a solution that saved the Student Lending Underwriters an average of 5 minutes per application.• Coordinated a credit line increase project and worked with Compliance to obtain signoff.

Beaverton

Ensured accuracy for North America's $15B and 20K SKU order book by liaising with NA Customer Service teams and with Inventory and Demand Planning teams. Initial point of contact for business or system issue escalation. Utilized problem solving and analytical skills to resolve issues or partnered with IT to fix system failures and test. Participated in projects ranging from department system enhancements to Nike brand initiatives, such as NFL and NBA launches. • Created and presented… Show more Ensured accuracy for North America's $15B and 20K SKU order book by liaising with NA Customer Service teams and with Inventory and Demand Planning teams. Initial point of contact for business or system issue escalation. Utilized problem solving and analytical skills to resolve issues or partnered with IT to fix system failures and test. Participated in projects ranging from department system enhancements to Nike brand initiatives, such as NFL and NBA launches. • Created and presented monthly Distribution Center forecast for Canada, tracking progress toward sales goals. Merged futures order and inventory coverage data from multiple sources into Excel, incorporating current event knowledge, historical data and input from Supply Chain, manipulating various levers to create forecast by product engine. • Developed, executed and analyzed reports using Excel, Access and Tableau to maintain order book health, quickly identifying, repairing or cancelling orders with incorrect, missing or incomplete data. • Discovered and corrected customer set-up error, using Lean Methodology that saved $1.35 M in Distribution Center processing in 1st year. Implemented new change process, preventing future issues. Show less

Beaverton

Responded to support inquiries through email, phone, and SharePoint. Performed cancellations, product changes or date moves in mass to orders per Demand Planning requests. Researched and resolved service requests or escalated to appropriate department and followed up to confirm completion. • Collaborated with IT to bring mass change functionality to JBA material drops, creating Excel-based upload process and automated batch job, reducing 8-hour manual annual process into 5 minute… Show more Responded to support inquiries through email, phone, and SharePoint. Performed cancellations, product changes or date moves in mass to orders per Demand Planning requests. Researched and resolved service requests or escalated to appropriate department and followed up to confirm completion. • Collaborated with IT to bring mass change functionality to JBA material drops, creating Excel-based upload process and automated batch job, reducing 8-hour manual annual process into 5 minute process. Show less

Beaverton

Provided service and support with innovative processes and timely information.• Prepared and analyzed complex order book health metrics, including inventory coverage, past cancel orders and incomplete orders, utilized by Customer Service and management to assess overall order book health and CS performance. • Identified replenishment size run issues and collaborated with Demand Planning to align future purchasing with retail purchases, resulting in improved coverage and sales.

Researched and resolved system issues and ad hoc reporting to all levels of management.• Managed reporting system and created custom reports using Monarch Report Writer and Excel. • Performed ad hoc SQL queries, identifying issues and verifying changes.