Carl Wolfe Email & Phone Number

Ridgeland, Mississippi, United States

Ridgeland, Mississippi, United States

Led geographically separated teams that provided comprehensive Helpdesk support, computer provisioning, asset inventory management and logistics of equipment for over 3500 employees within a diverse, dynamic and fast-growing company. Led cross functional decentralized teams to a common mission and shared goals. Led standardization and automation of hardware setup and rollout across multiple practice groups within the firm resulting in consistency and time savings and allowing the firm to… Show more Led geographically separated teams that provided comprehensive Helpdesk support, computer provisioning, asset inventory management and logistics of equipment for over 3500 employees within a diverse, dynamic and fast-growing company. Led cross functional decentralized teams to a common mission and shared goals. Led standardization and automation of hardware setup and rollout across multiple practice groups within the firm resulting in consistency and time savings and allowing the firm to deploy hundreds of consistent laptops in a short period of time. Led development of process for onboarding and offboarding staff to insure appropriate level of access and removal of access rights in a timely manner. Led onsite incident response efforts across other teams for cyber, environmental and technical issues. Acted as champion for change management efforts. Communicated upcoming changes and emergencies to appropriate recipients within the firm. Show less

Jackson, Mississippi Area

Led the team that provided infrastructure, IT security, IT purchasing, phone services and customer service for over 700 users in 26 locations for 2 companies. Regularly tested and documented disaster recovery and incident response processes. Worked with personnel to provide excellent customer service. Worked with ownership and executives to provide continuing improvement in technology, security, cost savings, and user satisfaction.

Led the teams that provided infrastructure, overall IT security, IT purchasing, software development and technical customer service for 14+ companies that had been recently acquired. The IT team designed and managed a 700+ nationwide site Meraki VPN WAN deployment, consolidated 8 Active Directory domains into a single domain, supported the technical needs of the finance team during the consolidation of 11 companies into a single accounting system, migrated 2600 users to a single Office 365… Show more Led the teams that provided infrastructure, overall IT security, IT purchasing, software development and technical customer service for 14+ companies that had been recently acquired. The IT team designed and managed a 700+ nationwide site Meraki VPN WAN deployment, consolidated 8 Active Directory domains into a single domain, supported the technical needs of the finance team during the consolidation of 11 companies into a single accounting system, migrated 2600 users to a single Office 365 tenant, managed PC rollouts for 150 remote sites, implemented a hybrid datacenter with hosted and on premise infrastructure in a multitenant colocation provider facility and developed in-house software to support unique needs of each company that could not be standardized. Worked with company CEO’s, CFO’s and VP’s to build strong relationships across business units, to find opportunities for creation of value, and insure that IT solutions were aligned with companies’ objectives. Show less

Developed strong technical teams within Software Development, Infrastructure (Networking) and Customer Service. Directed the design, planning, implementation and maintenance of IT infrastructure. Led teams that developed systems for multiple areas within the food service company which includes delivery routing, proof of meal delivery using imaging and GPS, employee onboarding, e-verify, safety recording. Implemented manufacturing system for frozen meal facility. Directed the IT team as it… Show more Developed strong technical teams within Software Development, Infrastructure (Networking) and Customer Service. Directed the design, planning, implementation and maintenance of IT infrastructure. Led teams that developed systems for multiple areas within the food service company which includes delivery routing, proof of meal delivery using imaging and GPS, employee onboarding, e-verify, safety recording. Implemented manufacturing system for frozen meal facility. Directed the IT team as it implemented strong disaster recovery practices and procedures. Show less

Provided project management for Accounting system analysis, selection, design, purchase and implementation. The Information Services team developed interfaces between legacy systems and the new accounting system and provided overall support of the implementation.

Led the Y2K conversion within the company. After Y2K, no issues were experienced. Assisted with implementing a helpdesk within the department to improve service.