I've spent the last 10+ years as a Sr Salesforce Administrator/Business Systems Analyst managing and maintaining 3 different Salesforce orgs simultaneously....creating and maintaining page layouts, custom objects, fields, validate rules, etc..in addition I've successful managed cleansed other CRM systems (from Access & Excel and I am interested in developing myself with opportunities that would allow me to continue to develop my technical skills and expertise. I am most interested in seeking out opportunities to utilize my technical skills in a different capacity than I have in the past. (Such as training users on how to use various software products - especially Salesforce)
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System AnalystVerizon BusinessUnited States -
Software Engineer AssociateCei Apr 2024 - PresentRemoteProject/Enhancement Management:• Gather and Analyze Business Requirements from various cross-functional groups • Work with Managers/Stakeholders to formulate systematic solution • Work cross functionally to drive operational solutions • Proactively look for areas of process improvement • Created process/designs to optimize Salesforce• Developed test/user stories for projects, deploying changes (Salesforce sandboxes)• Ability to translate non-technical customer requests and business needs/projects • Ability to adapt to and change tactics for evolving and rapidly changing priorities and project deadlines• Sandbox environment management• Maintain the integrity and accuracy of data in Salesforce.com, including:• Validate proposed enhancements, evaluate technologies to support enhancements, and work with R&D to implement changes. Assist in creating a platform roadmap and define priorities, collaborating with end users and cross-functional department leadership to align with overall business strategies• Duplicate Record Management (using Experience with data migration / API tools (Demand Tools/Data Loader)• Oversee data integrity through regular data audits and cleaning processes; manage data imports, exports, and integrations with other systems.• Recommend and implement best practices across Objects, Flows, Experiences, reports as well as system ingestion of data from other platforms inserting and updating Salesforce data User Management (Managed Salesforce environments of over 11K + users)•Help set up and maintain our product roadmap for Salesforce. -
Sr Sales Operations AnalystPubnub Sep 2023 - Oct 2023Was laid-off -
Sr Salesforce AdministratorVerizon Connect Aug 2015 - Jul 2023San Diego County, California, United States
Carla Johnson Skills
Carla Johnson Education Details
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Computer And Information Sciences And Support Services
Frequently Asked Questions about Carla Johnson
What company does Carla Johnson work for?
Carla Johnson works for Verizon Business
What is Carla Johnson's role at the current company?
Carla Johnson's current role is System Analyst.
What schools did Carla Johnson attend?
Carla Johnson attended University Of Phoenix, Itt Technical Institute-Indianapolis.
What skills is Carla Johnson known for?
Carla Johnson has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Powerpoint, Databases, Management, Training, English, Windows, Research, Outlook.
Who are Carla Johnson's colleagues?
Carla Johnson's colleagues are Asha Moni, Tzvetan Цветан Цветански, Janu M K, Juliana Moraes Crestani, Gerardo Romero, Daisy Morais, Jay Modi.
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