Carla Marshall Email and Phone Number
san jose, california, united states
Carla Marshall's Location
Greensboro--Winston-Salem--High Point Area, United States
Carla Marshall's Contact Details
Carla Marshall work email
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Carla Marshall personal email
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Carla Marshall phone numbers
About Carla Marshall
As an HR professional, I have a passion for serving others. It fulfills my career and personal goals knowing that I have helped someone, and also been a trusted and reliable source of support for them. My education includes a Master of Science in Human Resource Management along with seven years of experience working in HR roles with focuses on benefits, employee relations, leave of absence administration and people operations. In my current role as Senior People Operations Coordinator, I support multiple established and start-up companies in their daily operational duties including onboarding, off boarding, leave management, and HRIS data entry management amongst various systems. I also meet regularly with company leaders to provide HR support and consultation on an ongoing basis to ensure the needs of the company are addressed and met.“The best way to find yourself is to lose yourself in the service of others.”
Carla Marshall's Current Company Details
Melita Group
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People Operations Manager
san jose, california, united states
- Website:
- melitagroup.com
- Employees:
- 40
Carla Marshall Work Experience Details
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People Operations ManagerMelita Group Mar 2024 - PresentUnited States
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Sr. People Operations CoordinatorMelita Group Oct 2021 - Mar 2024United StatesSupporting internal HR Leaders with administration and processing of critical client support activities for Melita clients, such as new hire processing, onboarding of new employees, HRIS data processing, benefits enrollments, tracking and collection of employee documents, etc.Provides expert timely, accurate and friendly assistance to employees of clients via phone and email regarding HR, employee benefits, and payroll issues such as basic HR policy questions, general benefits questions, claim issues, new hire onboarding, payroll questions, and how to navigate employee self-service portal, etc. Maintains collaborative and positive Client relationships. Works closely with client contacts to ensure their HR support needs are met in a timely and effective manner.Utilizes advanced internal and external cloud-based software systems to support clients and track work activities.
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Leave & Absence SpecialistTruist Dec 2019 - Oct 2021Winston Salem, North CarolinaServed as a skilled resource for leaves of absence and FMLA/state leave entitlement programs, in alignment and under the general direction and guidance of Benefits/ Leave Administration Supervisor. Interprets and administers leaves of absence and FMLA/state leave entitlement programs and policies in accordance with the applicable federal and state laws. Administers all aspects of leaves of absence and FMLA/state leave entitlement programs. Provides extensive case management and coordinate administrative aspects of the cases and claims. Independently approves and/or denies leaves of absence and FMLA or state leave entitlement requests based on relevant medical information. Coordinates and organize all medical information and ensure that HIPAA and Employee Privacy guidelines are closely monitored and effectively executed. Maintains appropriate contact and work closely with associates and managers to ensure all processes are completed timely. Responds to questions and requests regarding Human Resources policies and procedures, and leaves of absence and FMLA/state leave entitlement programs. Interacts with managers and Employee Relations to secure all necessary information in order to process terminations to meet payroll deadlines. Provides direct support to associates via telephone and/or electronic communication methods. Initial point of contact for managers and employees seeking consult on Employee Relations matters. Gathers relevant information to be escalated to the Employee Relations department for further review and follow up. Provides guidance and direction to managers and employees in matters of HR policy and procedure as well as interpretation and applicability of the Truist Code of Ethics. -
Human Systems Benefits Specialist IiBb&T Jun 2018 - Dec 2019Greensboro/Winston-Salem, North Carolina AreaServed as a skilled resource for leaves of absence and FMLA/state leave entitlement programs, in alignment and under the general direction and guidance of Benefits Administration Supervisor. Interprets and administers leaves of absence and FMLA/state leave entitlement programs and policies in accordance with the applicable federal and state laws. Administers all aspects of leaves of absence and FMLA/state leave entitlement programs. Provides extensive case management and coordinate administrative aspects of the cases and claims. Independently approves and/or denies leaves of absence and FMLA or state leave entitlement requests based on relevant medical information. Coordinates and organizes all medical information and ensure that HIPAA and Employee Privacy guidelines are closely monitored and effectively executed. Maintains appropriate contact and work closely with associates and managers to ensure all processes are completed timely. Responds to questions and requests regarding Human Systems policies and procedures, and leaves of absence and FMLA/state leave entitlement programs. Interacts with managers and Associate Relations to secure all necessary information in order to process terminations to meet payroll deadlines. Provides direct support to associates via telephone and/or electronic communication methods. -
Human Systems Benefits Specialist IBb&T Nov 2017 - Jun 2018Greensboro/Winston-Salem, North Carolina AreaServed as a resource for leaves of absence and FMLA/state leave entitlement programs, in alignment and under the general direction and guidance of Benefits Administration Supervisor. Supported all aspects of leaves of absence and FMLA/state leave entitlement programs. Coordinated and organized all information and ensure that HIPAA and Employee Privacy guidelines are closely monitored and effectively executed. Maintained appropriate contact and work closely with associates and managers to ensure all processes are completed timely. Responded to questions and requests regarding Human Systems policies and procedures, and leaves of absence and FMLA/state leave entitlement programs. Interacted with managers and Associate Relations to secure all necessary information in order to process terminations to meet payroll deadlines. Respond to unemployment claims and benefit verifications. Provided direct support to associates via telephone and/or electronic communication methods.
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Hr AnalystCity Of Winston-Salem Nov 2016 - Nov 2017Greensboro/Winston-Salem, North Carolina Area•Assisted in the maintenance and implementation of employee benefits programs and coordinating the annual enrollment process•Assisted employees in benefits problem resolution•Worked with benefits vendors to ensure correct loading of employee benefits information and to resolve employee benefits issues•Conducted new employee enrollment sessions•Conducted exit interviews and workplace investigations•Interpreted and enforced policies, rules, and regulations •Responded to EEOC complaints; represented the City in unemployment hearings, grievance hearings, and other complex employee relations matters•Analyzed and completed various benefits reports; and other related duties as well as special projects as assigned• Tracked the coordination of FMLA, Leave of Absences, Parental Leave and ADA processes• Reviewed accommodation requests; engaged in the interactive process with managers and employees to ensure reasonable accommodations were in place in accordance with the Americans with Disabilities Act Amendments Act (ADAAA) and other applicable state and local laws. -
Child & Adolescent Case ManagerDanville-Pittsylvania Community Services Jul 2014 - Nov 2016Danville, Virginia AreaProvided services to children and their families through Early Intervention• Assisted and guided family through orientation and intake process• Linked the family with community resources and activities• Coordinated schedules with service providers and implemented services• Developed and scheduled reviews/quarterlies to update changes to IFSP• Scheduled meetings with Public Schools, Head Start, & Daycare facilities• Followed Part C, IDEA, DMAS, & Agency guidelines/ implemented Rights• Became familiar with operating the ADP HRIS to validate work schedules, request PTO & approve timecards
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Developmental SpecialistWake Forest Baptist Health Mar 2013 - Jul 2014Greensboro/Winston-Salem, North Carolina Area• Provided services for families and children through the Infant-Toddler Program• Responsible for explaining early services and collecting information.• Participated as a multidisciplinary team member to conduct evaluations & services• Assist in accessing other services including referral & service provision as needed. • Assist families in transitioning from the NC Early Intervention program • Gained experience with the PeopleSoft HRIS to submit and validate weekly work schedules -
Child & Adolescent Case ManagerDanville-Pittsylvania Community Services Sep 2011 - Feb 2013Danville, Virginia AreaProvided services to children and their families through Early Intervention• Assisted and guided family through orientation and intake process• Linked the family with community resources and activities• Coordinated schedules with service providers and implemented services• Developed and scheduled reviews/quarterlies to update changes to IFSP• Scheduled meetings with Public Schools, Head Start, & Daycare facilities• Followed Part C, IDEA, DMAS, & Agency guidelines/ implemented Rights• Became familiar with operating the ADP HRIS to validate work schedules, request PTO & approve timecards
Carla Marshall Skills
Microsoft Outlook
Carla Marshall Education Details
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Human Resources Management And Services -
Multi/Interdisciplinary Studies
Frequently Asked Questions about Carla Marshall
What company does Carla Marshall work for?
Carla Marshall works for Melita Group
What is Carla Marshall's role at the current company?
Carla Marshall's current role is People Operations Manager.
What is Carla Marshall's email address?
Carla Marshall's email address is ca****@****ist.com
What is Carla Marshall's direct phone number?
Carla Marshall's direct phone number is +143425*****
What schools did Carla Marshall attend?
Carla Marshall attended Argosy University, Radford University.
What skills is Carla Marshall known for?
Carla Marshall has skills like Microsoft Outlook.
Who are Carla Marshall's colleagues?
Carla Marshall's colleagues are Nazarul Fazren, Kayla Soto, Jobelle Belgar, Arlene Escosura, Patricia Henzell, Joann Kruger, Phr, Cpp, Sh, Marta Alford.
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Carla Marshall
Human Resources Professional With An Extensive Background In Employee Relations And Benefits.Middletown, De -
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