• Conduct thorough investigations and report on all incidents, accidents, and near misses, ensuring compliance with regulatory requirements.• Monitor, evaluate, and enhance the organisation’s health and safety performance by implementing continuous improvement strategies.• Develop and deliver comprehensive training programs on Health and safety procedures for employees, consistently monitoring ongoing performance.• Identify, assess, and manage risks and hazards within the workplace to maintain a safe and secure environment for all staff.• Lead workplace inspections and audits to ensure compliance with health and safety standards and regulations.• Lead Toolbox Meetings and Health & Safety Meetings across four branches, fostering a culture of safety and awareness.• Develop and implement effective worker safety programs to enhance workplace safety and reduce the likelihood of accidents.• Maintain comprehensive Risk, Staff, and Critical Equipment registers across four branches, overseeing 87 staff members.• Provide support, mentoring, and onboarding assistance to the new HR Manager, contributing to a seamless integration into the organisation.• Instrumental in the company's achievement of ISO9001 Certification, actively involved in the ongoing efforts towards ISO45001 Certification.• Undertake the pastoral care and visa management responsibilities for 47 international workers, ensuring their wellbeing and compliance with immigration regulations.

Spearheaded the recruitment process, from job posting to candidate selection, ensuring top talent acquisition.•Implemented staff development initiatives, fostering continuous learning and professional growth.•Played a crucial role in mediating workplace conflicts and promoting open communication and resolution.•Administered benefits and compensation programs, conducting regular reviews to ensure competitiveness.•Managed HR records meticulously, maintaining confidentiality and compliance with legal standards.•Developed and updated HR policies, ensuring alignment with legal requirements and organisational objectives.•Successfully navigated visa processes for international staff, ensuring compliance with immigration laws.•Led the payroll function, overseeing the accurate and timely processing of employee compensation.

Successfully owned and managed a thriving 55-seater award-winning bar and restaurant.•Oversaw a team of 8 – 27 staff, managing seasonal changes in staffing levels.•Executed comprehensive payroll responsibilities.•Developed and implemented training programs to enhance staff skills and performance.•Formulated and executed business plans and strategies to ensure sustained growth and profitability.•Spearheaded financial management initiatives, ensuring fiscal responsibility and efficiency.•Oversaw day-to-day operations, optimising efficiency and maintaining high standards.•Directed menu development and culinary strategies to align with market trends and customer preferences.•Prioritised customer satisfaction through an unwavering commitment to service excellence.•Developed and executed marketing and promotional campaigns to enhance brand visibility and attract a diverse clientele.•Ensured strict adherence to regulations and compliance standards.•Continued commitment to staff development through ongoing training initiatives.•Conducted in-depth financial analysis to inform strategic decision-making processes.