Carla Poitras Email & Phone Number

Andover, Massachusetts, United States

Andover, Massachusetts, United States

Andover, Massachusetts, United States

Andover, Massachusetts, United States

ALKU is a specialized consulting services firm that focuses on deploying highly skilled consulting resources in the areas of Technologies, Healthcare IT, Life Sciences, and Government Solutions.Website: www.ALKU.comSocial Media: @LifeAtALKU

Peabody, Ma

•Deliver an unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty to grow top-line sales.•Provide onboarding, training and knowledge transfer for new hires on merchandise standards, elevated selling behaviors, completing assessments and backroom organization. •Lead team processing and replenishment.•Maintain visual merchandising standards of the total store. •Execute short term sell-through strategies with the use of visual merchandising filters. •Reinforce store strategies to reduce shrink and build personal capabilities in asset protection.•Lead execution of store projects; including physical inventory, markdowns, re-tickets, and other related tasks. •Own understanding of shipment visibility to ensure processing payroll is scheduled to meet product flow demands and adjust schedule appropriately. •Gain business insight by reviewing total store results daily, and linking behaviors to actions. •Support all brand initiatives and strategies; Sales Education, Launches, Brand Promotions, and Product Testing. •Position held intermittently September 2018 to February 2019, and August 2019 to Present.

Peabody, Ma

• Exhibit outstanding customer service skills by matching product knowledge with customer needs.• Assist in training new employees in company standards and processing techniques.• Drive sales growth by adapting to multiple areas including selling, processing merchandise, replenishing sales floor and setting floor sets.• Construct merchandise displays using company issued schematics to set product presentation according to standards.

Durham, Nh

• Opened and closed store while handling related procedures.• Performed register balancing measures at shift changes and closing.• Worked well in a fast-paced environment while upholding high standards.

Danvers, Massachusetts

•Conducted needs analysis and input various data into software systems accurately.•Assisted in continuous improvement efforts to enhance and provide increased functionality of systems.•Evaluated the business requirements of internal clients and design the appropriate application.•Created an application for the accounting department to export tax forms quickly and efficiently. •Participated on project team to support upgrades and enhancements to Abiomed App. •Managed mobile application content by verifying information in the system is accurate and up-to-date.•Created test scripts to ensure the product meets the scope of work.