Carlee Smith Email & Phone Number

Brigham City, Utah, United States

While in this position, I was elected to the board of directors, with whom I work to oversee and execute on all event logistics. I coordinate, research, write, edit, and proofread all website content; I handle miscellaneous proposals for marketing-related projects. I’ve demonstrated a capability and expertise to support the organization’s business needs—while driving efficiencies and effectiveness. I manage daily marketing operations, including correspondence and designing deliverables. Finally, I leverage my deep first-hand knowledge of trap shooting to create persuasive content that drives event attendance and creates enthusiasm for the sport.My Challenge: Attendance was down for events because there were no marketing campaigns, no community outreach.My Actions:1. Designs compelling messaging, content, and marketing campaigns that engage audiences and drive eventattendance.2. Built a website from scratch to replace antiquated one.3. The website became a directory for all local trap-shooting events.4. Manages website content for requested changes.5. Oversees website assets to drive efficiencies in publishing workflows.6. Developed event website and created flyers.7. Creates distribution strategy with local retailers.8. Content writing and posting on all social media platforms.9. Performs social media marketing and monitors platforms.10. Managed email and scheduling for public and private shoots.My Results:1. Attendance was up 33%.2. Website traffic increased 20%.

Logan, Utah, United States

I processed and shipped wholesale products with a same-day shipping policy. I collaborated closely with 11 outside sales reps and helped to establish and grow a large number of wholesale accounts. I oversaw sales managers in 6 territories, which involved distributing workloads to increase productivity. I worked with wholesale customers to accurately input orders and find the most economical way to ship them. I helped team members and colleagues process orders, reach out to customers to confirm product requests, and upsell merchandise.My Challenge: Ensure all orders ship on time to prevent customer dissatisfaction, merchandise returns, or cancelled requests.My Actions:1. Planned and distributed workload on a daily and weekly basis to warehouse lead to ensure that all customer orders were picked and shipped on time.2. Delivered customer excellence by troubleshooting problems and recognizing issues in a timely manner.3. Shipped small parcels and freight shipments using best cost options.4. Utilized 3PL and EDI systems in order to manage supply in five distribution centers.5. Partnered with territory and account managers, as well as field reps servicing retailers.6. Helped retail partners to experience sales growth with healthy profit margins and overall success; worked with them to expand their inventories, drive sales, and increase revenues.My Results:1. Guaranteed all orders shipped on time.2. Handled all sales inquiries and directed them to appropriate team members.

Logan, Utah, United States

I cultivated new accounts and provided value-added services to existing clients to increase overall revenue. Coordinated with rental managers to onboard new properties into utility system while also managing all correspondence with them. I contacted utility providers, including power and water companies to provide them with updated apartment residents’ information to switch utilities over to Conservice Management. I also coordinated with sales manager to provide due diligence on new client data.My Challenge: Onboard new apartment buildings into CRM to meet utility deadlines.My Actions:1. Oversaw multiple accounts and worked diligently to meet and exceed performance goals.2. Input data into CRM system to manage existing portfolios and handle potential leads.3. Provided outstanding customer service by responding to challenges in a timely manner.4. Worked with quality control to ensure all data were accurately entered into the system.5. Communicated with leadership and clients to resolve negative issues.6. Identified and corrected accuracy issues to expedite data entry.7. Delegated and followed up on issues with relevant team members.8. Coordinated with power/water providers to gather bill information and schedule utility transfers.9. Helped clients to understand utility-conversion process and new utility benefits.My Results:1. Onboarded over 30 apartment complexes.2. Consistently received glowing reviews from apartment managers and supervisors.

Freight Broker/Agent Training

Education record