Carlin P. Email & Phone Number

Winnipeg, Manitoba, Canada

• Instrumenting applications and implementing monitoring solutions

Winnipeg, Manitoba, Canada

• Extended AppDynamics functionality by integrating their APIs with a React/Express application
• Created Python scripts to query AppDynamics APIs and format/export data
• Developed a React/Express/SQLite application for creating IVR test cases

Winnipeg, Manitoba, Canada

• Worked with a local startup (Take Place) to gather requirements, design, and build a web application that enabled them to manage content, while allowing their customers to tailor their desired product
• Development was conducted within an agile framework using Next.js (App Router), PostgreSQL, and Material UI

East Saint Paul, Manitoba, Canada

• Implemented and maintained a new POS system (Idealpos 7) including till layouts and functions, and stock item creation and import (Excel)
• Trained and supervised staff on general workflow and procedures, till use, and customer care
• Aided with plant intake and care
• Fielded customer questions in-store, over the phone, and via email
• Managed online and phone orders, organized workflow from order reception through customer pickup
• Completed various maintenance and construction tasks as necessary (cleaning, unloading/organizing stock, snow removal, digging and pouring piles)

Saint Andrews, Manitoba, Canada

• Performed various renovation and landscaping jobs at a rural homestead
• Renovations included drywall/mudding, painting, trim (cedar/pine) installation, floor refinishing and installation
• Landscaping included back-filling and leveling yard, stone removal (skid steer operation), tree planting/pruning

Edinburgh, United Kingdom

• Performed check in/out procedures with guests, took bookings, payment, and cashed out at the end of the day
• Provided guests with an orientation of the hostel and information about the surrounding area
• Set up breakfast and performed cleaning duties as necessary

Edinburgh, United Kingdom

• Worked the bar and floor in a central Edinburgh pub during peak season (Edinburgh Fringe)
• Became familiar with food and drink (beers, ales, whiskies, gins) options to better provide recommendations to customers
• Performed cleaning and restocking duties, including setup and closing of the bar, floor, and cellar

Winnipeg, Manitoba

• Maintained employee schedules and pay information (QHR Quadrant Workforce, Excel) within my caseload and for others as necessary, while working within staffing guidelines put forward by supervisors as well as multiple.
• Responded to questions from staff about schedules, collective agreements (bereavement, overtime, seniority), and pay statements as necessary
• Worked with supervisors, HR, and other program heads to schedule training, as well as resolve staffing problems such as grievances and attendance issues

Narrow Hills Provincial Park, Saskatchewan

• Hired, trained, coordinated, and assigned up to 35 staff members jobs
• Reviewed and updated camp policies and procedures and enforced them when necessary
• Reviewed camp budget and made purchasing decisions (kitchen menu, general supplies)
• Identified projects and materials needed to construct or repair camp facilities, and helped plan and complete projects throughout the season
• Worked with the board of directors to help them realize changes and further the long-term goals of camp
• Performed camper screening and intake, and addressed medical and behavioral concerns with parents and teachers

La Ronge, Saskatchewan

• Worked out of a mining exploration camp north of La Ronge, SK
• Maintained facilities and equipment, monitored generator, fuel, food and water supplies
• Cut and sorted core samples
• Ordered food and prepared meals for 10-15 workers

Winnipeg, Manitoba

• Worked one-on-one with a child with autism to prepare them for entrance into the school system

Winnipeg, Canada Area

• Took inbound customer service calls which included setting up new customers in the system, transferring money, and troubleshooting problems with accounts
• Released money on hold and performed conference calls with customers and their banks if necessary

Business Information Technology

Bachelor Of Arts - Ba, Psychology