I am an accomplished leader with a proven track record in guiding teams to deliver data and technology solutions that drive success for B2B clients. I cultivate high-performing, customer-focused teams that are committed to measurable results and continuous improvement in operational efficiency.I have held international leadership roles at global market research and consulting firms, specialising in customer data management, audience measurement, and business transformation solutions for corporate clients. I have successfully led teams across software development, professional services, pre-sales, data analytics, customer service, and operational support, driving excellence and innovation in each function.Recognised for my results-oriented, process-driven approach, I am adept at creating order from chaos. I excel in methodically organising information and resources to achieve concrete, impactful outcomes.I am known for my discernment, principled leadership, and unwavering professionalism. In challenging situations, I bring a calm, measured approach that focuses on effective issue resolution.My leadership style has been described as visionary and empowering. I am passionate about developing individuals and teams, with a firm belief that customer value stems from empowered, high-performing talent. As a proponent of the multiplier mindset, I am dedicated to fostering an environment where team members are encouraged to think critically, challenge ideas, and ultimately embrace accountability.
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Managing PartnerSmart/TaskingUnited Kingdom -
Director, Global Audience Measurement Delivery & ImplementationIpsos Mar 2022 - Aug 2024London, England, United KingdomAt Ipsos, I led the alignment of Audience Measurement business operations with strategic goals to drive efficiency, scalability, and high-quality service delivery across global markets. I established processes to optimise resources, encourage collaboration, and enhance client satisfaction. I also embedded governance and quality frameworks to ensure clear deliverables, defined service levels, and stronger risk management, while improving communication with stakeholders—ultimately shortening contract phases, lowering operational risk, and creating upsell opportunities. -
Vp Emea ServicesComscore, Inc. Nov 2012 - Mar 2022London, United KingdomIn my role at comScore, I supervised client-facing teams across EMEA to ensure customer success and operational excellence in Audience Measurement and Web Analytics. I also directed the development of the international Cross Media Audience Measurement (CMAM) product, expanding client access to comprehensive cross-media datasets.To build a client-centred approach, I unified the European services team under a clear departmental identity, encouraging cross-functional collaboration, individual growth, and strong client retention. I standardised delivery practices to enable cost-effective, efficient growth and oversaw the introduction of new service offerings that drove substantial increases in project revenues. -
Director Of Professional ServicesSand Technology Dec 2011 - May 2012London, United KingdomAs Director of Professional Services, I led an international services team across the UK, Canada, and Germany, supporting SAND’s Analytical Database clients in maximising their technology investment. I implemented shared goals and standardised metrics to enhance team performance and client service, while also exploring new business models to further monetise the legacy database technology. -
Head Of Data & SolutionsWilliams Lea May 2008 - Aug 2011Luton, United KingdomAt Williams Lea, a DP-DHL subsidiary at the time, I headed a data management division responsible for converting raw transaction data into essential customer communications, including bank statements, policy documents, and bills. I ensured compliance with privacy standards, maintained high-quality, timely data delivery, and focused on customer retention and business growth.Under my leadership, we launched a scalable platform that enhanced operational efficiency, supported innovative customer communications, and bolstered client retention. We attained PCI compliance and ISO 27001 certification to safeguard contracts amid evolving regulations, and I championed a Six Sigma project that halved data processing incidents. I was selected to participate in and successfully completed the DP-DHL High Potential Program. -
Head Of Client ApplicationsExperian Jan 2003 - May 2008LondonI joined the company when it was a boutique data consultancy, ClarityBlue, which was later acquired by Experian to form Experian Integrated Marketing. As Head of Client Applications, I established and led a team of versatile consultants to deliver solutions that leveraged clients' first-party data with third-party sources for valuable insights and targeted marketing. Adopting an Agile delivery approach, I guided the team to achieve timely, customer-focused results. -
Senior ConsultantAtos Jan 2001 - Jan 2003I joined the company as KPMG Consulting, which was acquired by Atos Origin shortly before I transitioned to a new opportunity with former colleagues. As a Senior Consultant, I led project workstreams focused on delivering data warehouse and targeted marketing solutions for enterprise clients. -
ConsultantSopra Steria Nov 1998 - Jan 2001I began my career as a graduate at a systems integration consultancy called Druid Plc, which later became Xansa through a series of mergers and acquisitions and now operates as Sopra. In my role, I specialized in delivering data warehouse and business intelligence solutions.
Chris Carlisle Education Details
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Mechanical Engineering & Energy Systems
Frequently Asked Questions about Chris Carlisle
What company does Chris Carlisle work for?
Chris Carlisle works for Smart/tasking
What is Chris Carlisle's role at the current company?
Chris Carlisle's current role is Managing Partner.
What schools did Chris Carlisle attend?
Chris Carlisle attended The University Of Manchester.
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