Carl Jones Email and Phone Number

Currently managing the multi site sales operations for Renault and Toyota LCV, operating across Dorset, Hampshire and Sussex.

Managing the day-to-day Operations of the Commercial Vehicle Van centre with an annual turnover in excess of £20m, 10 direct and 20 indirect reports. Increasing B2B and B2C sales turnover year-on-year from inception, exceeding targets and working within business KPI’s. Achieving Volkswagen Accredited Management status in 2017 and completing Business, Regional and National Management Assessments.• Leading and motivating individual/team performances; driving the business forward to achieve annual targets.• Proactively performance managed and recruitment of a new team with on-going training and support as required. • Maintained and developed key, existing and new accounts across Dorset and Hampshire.• Preparing and presenting business budgetary plans to the Senior Management Team to achieve KPI results. • Reporting of weekly/monthly figures to Directors with regards to P&L, budgets, targets and commission structures.• Organisation of Marketing campaigns to maximise business awareness and sales profitability.• Implemented and controlled monthly/quarterly checks to achieve ISO standard annual audits.Having succeeded in all areas of a motor dealership business; sales and service departments, after sales, finance and customer service with a proven track record of progressive achievement prior to undertaking named role.

A self-managed B2B BDM Fleet Management role reporting directly to the Group Director, responsible for Business-to-Business development, prospecting and Corporate Fleet vehicle management. Working within multiple OEM and Group pricing guidelines, ensuring acceptable procurement procedures were adhered to throughout the Group. Covering areas of Dorset, Wiltshire & Hampshire, liaising with OEM suppliers, third party SME suppliers, national and local fleet operators.• Business relationship management, developing and maintaining contact for end-to-end sales process. • Liaising with multi brand operations within the franchise and National OEM Management.• Responsible for multi franchise stock control, pricing and ordering.• Proactively sought and increased local & national fleet awareness and business sales.• Implemented fleet and B2B sales development within retail franchise sales teams. • Implemented and increased multi franchise marketing activity.

Working for the premium brand within the group, establishing myself into a senior position and increasing vehicle sales from inception. Qualifying both retail and business customers needs on vehicle requirements, presentation of vehicle, finance and insurance quotations and ensuring that the required level of customer service and sales expected by the manufacturer, were achieved.• Responsible for the security, stock control and pricing of new and used vehicles.• Proactively sought and increased vehicle sales to both retail and business users.• Increased CSI performance of dealership to achieving averages of over 80% within time in position.• Implemented and increased fleet and B2B sales development, maximising sales profitability. • Liaising with Brand Area Managers, compiling reports of vehicle penetration.

Responsibility for the day-to day management and relocation of the Group’s newest and largest automotive parts distribution centre. Responsibilities included site liaison with OEM Partners, health and safety, induction training and inventory management.• Establishment of a new 40,000 sq ft warehouse and parts distribution business.• Liaising with directors, senior management & contractors on a daily basis, adhering to deadlines.• Responsible for the relocation and inventory management of in excess of 30,000 title headings with a value of circa £8m.• Implemented and ensured company site health & safety procedures were carried out and adhered to.• Successfully carried out inventory management checks across group sites at director’s request.

Having worked within all areas of a motor dealership business, service department, commercial and passenger vehicle sales, dealing with sales, after sales, finance and customer service with a proven track record of progressive achievement and prior to undertaking named role.Multi-site management of trade parts operations with an overall turnover of £15m, increasing sales turnover year on year from inception, exceeding targets and working within and exceeding business KPI’s. • Proactively sought & developed key existing and new B2B accounts across Dorset, Wiltshire & Hampshire.• Preparing, Presenting and Working within/to annual business planning KPI constraints.• Processing of weekly/monthly reports to both Managing & Financial Directors with regards to budgets, targets and commission structures.• Management of individual and team performance of in excess of 50 staff and vehicles.• Proactively and strategically sought additional B2B revenue increasing sales profitability.• Organisation of marketing campaigns to maximise sales profitability.• Implemented controlled monthly & quarterly inventory checks, reporting directly to Volkswagen UK.

Working within the passenger car and commercial vehicle showrooms, qualifying both retail and business customers on vehicle requirements, presentation of vehicle, finance, and insurance quotations.• Successfully completed the Volkswagen Brand Manager Assessment Centre course.• Successfully completed the Volkswagen Business Manager Course.• Proactively sought and increased vehicle sales of 150 new and 40 used within period.• Increased Brand/Dealership F&I penetration figures resulting in top quartile results.• Proactively sought and increased parts and accessories sales during customer sales.

Initially working in the passenger car showroom prior to controlling, and increasing the commercial vehicle workshop, qualifying both retail and business customers on after sales, products and services.• Proactively sought and increased additional business through sales, service and warranty.• Increased workshop hours and efficiency through up selling and monitoring products and services.• Increased CSI performance of centre to achieving average over 98%.• Implemented and monitored workshop hours, increasing business and achieving additional service technicians.• Produced quotations and invoicing for retail work carried out within workshop.

Undertaking all aspects of the operational supply chain practices within the business. Responsibilities included all 3PL transport and staff distribution, warehousing, invoicing and human resources issues. Implemented the undertaking the franchising of the parcels business within the company and answering directly to the managing director.• Personally implemented and organised the franchise of the parcels business.• Allocation of transport and staff for specific business requirements.• Proactively sought additional business to increase profitable company revenue.• Consulted with local businesses with regards to outsourcing their transport requirements.• Personally improved the invoicing procedures to increase greater company revenue.• Provided quotations and invoicing to outside companies requiring company transport.• Consulted with international companies seeking inbound/outbound UK transport requirements.

Management of the local centre following internal promotion, continuing the success of the local storage centre and reporting directly to the managing directors on all matters concerning the business.• Management of accounts and contracts of all rental agreements for storage and office tenants.• Assisted in the project management and initial set-up of one of the company’s newest centres.• Proactively organised marketing campaigns on a local and national level.• Organised staff development training within the company on a local and national level.• Actively sought new acquisitions for the company around the country.

A twelve year military career, promoted twice and recommended for a third prior to leaving service, undertaking a number of roles within a reconnaissance regiment resulting in the final appointment listed.• Lead a four-man audit team to inspect overseas accounts, resulting in the recovery of £40m.• Supervised an overall team of up to 250, working within an annual budget of £30m.• Personally implemented and controlled overseas accounts, worth over £5m.• Improved the processing procedures of stock requests, resulting in more stock availability.• Implemented and controlled quarterly inventory checks including the set up and monitoring of a register for all serial numbered items.