Carlo Cea Email & Phone Number

Christchurch, NZ

Christchurch, Canterbury, New Zealand

Christchurch, New Zealand

Christchurch, New Zealand

• Work in a SMC (Service Management Centre) / NOC (Network Operations Centre) supporting critical network service provider - wireless radio, IP, and core national emergency telecommunications network.
• Understand core radio network and telecom technologies, concepts, and standards that shape and support clients' infrastructure - P25, DMR, digital/analogue radio, UHF/VHF, RF, etc.
• Monitor the nation and clients' critical radio network infrastructure - microwave, base stations, nodes, servers, R&S, UPS, PMUs, etc.
• Identify and interpret broad range of network alerts - memory usage; packet discards; device and port congestion; network and power outages; SNMP; etc.
• Navigating and auditing various SNMP monitoring tools, consoles, and applications - BMC, Entuity, etc.
• Triage / troubleshoot incidents using various networking techniques, commands and protocols, and other network concepts - ICMP, SSH/telnet, VPN, VLAN/trunking, etc.

Auckland, New Zealand

Contracted to assist a client that has undergone a system migration from Microsoft Dynamics AX to Dynamics 365 (D365).

Auckland, New Zealand

• Primary role as a Field Service Technician for a sub-contracting company involved in Maintenance and Provisioning (M&P) project. Work involved maintaining and troubleshooting in the Chorus' PSTN - UCLL (Unbundled.
• Isolate, replace, and terminate defective CPE and other network components – PABX, router/switch, filter/splitter, xDSL port, MUX, PCM, regenerator/repeater, etc.
• Proactive updates in collaboration with NOC teams for network reassignments and port modifications.
• Configure gateway Point-to-Point Protocol (PPP) parameters
• Implement basic network security - WPA/WPS.
• Diagnose electrical/optical line parameters - AC/DC, resistance, longitudinal balance, attenuation, noise, bitrate, etc.Main Distribution Frame (MDF) servicing in central office exchange

Auckland, New Zealand

Casual for a sub-contracting company for the Ultra-Fast Broadband (UFB) project that deploys Next Generation Access (NGA) for fiber-optics. Work involved building and connecting of optical fiber lines from cabinet terminals to customer premise (FTTP) and configuring Optical Network Terminal (ONT) device. Also casually involved in the M&P division of the.

Auckland, New Zealand

• Resolve client/customer technical and non-technical queries and issues.
• Proactive services in the national telecommunications WAN infrastructure.
• Drive company service vehicle while in the conduct of performing regular duties.
• Maintain records integrity by keeping network information reliable and updated.
• Communicate with customer/client in good conduct, maintaining strong and positive relationship.
• On-site/over the phone customer/client service providing technical solutions and recommendations.

Auckland, New Zealand

Freelanced with known colleagues involved in the UFB (Ultra-Fast Broadband) project, deploying, building, and connecting the optical-fiber network, while actively seeking new opportunities.

Auckland, New Zealand

Worked as a casual for a sub-contracting company involved in UFB project deploying NGA for fiber-optics to residents, buildings, and businesses. Also involved in M&P division of the copper services network (UCLL).

Bachelor Of Computer And Information Sciences (Bcis), Networks And Security

• Understanding network transmission technologies - GbE, ATM, FR, MPLS, and optical fibers. • Simulating real-world network scenarios.

Ncea Level 3

Secondary School

Activities and Societies: Chess Club, Basketball, and Volleyball.