Carlo Cea Email & Phone Number

Christchurch, Nz

Christchurch, Canterbury, New Zealand

Christchurch, New Zealand

Christchurch, New Zealand

Work in a SMC (Service Management Centre) / NOC (Network Operations Centre) supporting critical network service provider - wireless radio, IP, and core national emergency telecommunications network.• Understand core radio network and telecom technologies, concepts, and standards that shape and support clients' infrastructure - P25, DMR, digital/analogue radio, UHF/VHF, RF, etc.• Monitor the nation and clients' critical radio network infrastructure - microwave, base stations, nodes, servers, R&S, UPS, PMUs, etc.• Identify and interpret broad range of network alerts - memory usage; packet discards; device and port congestion; network and power outages; SNMP; etc.• Navigating and auditing various SNMP monitoring tools, consoles, and applications - BMC, Entuity, etc.• Triage / troubleshoot incidents using various networking techniques, commands and protocols, and other network concepts - ICMP, SSH/telnet, VPN, VLAN/trunking, etc.• Manage and respond to planned and unplanned network events - faults, outages, maintenance.• Perform regular server and network drive backups - SQL, system/trace logs, FTP, calls, etc.• Proactively correlate, isolate, and resolve network disruptions.

Auckland, New Zealand

Contracted to assist a client that has undergone a system migration from Microsoft Dynamics AX to Dynamics 365 (D365).

Auckland, New Zealand

Primary role as a Field Service Technician for a sub-contracting company involved in Maintenance and Provisioning (M&P) project. Work involved maintaining and troubleshooting in the Chorus' PSTN - UCLL (Unbundled Copper Local Loop) & UBA (Unbundled Bitstream Access) services.Subscriber maintenance for communication lines (POTS, VoIP, narrow/broadband xDSL, DSLAM)• Isolate, replace, and terminate defective CPE and other network components – PABX, router/switch, filter/splitter, xDSL port, MUX, PCM, regenerator/repeater, etc.• Proactive updates in collaboration with NOC teams for network reassignments and port modifications.• Configure gateway Point-to-Point Protocol (PPP) parameters• Implement basic network security - WPA/WPS.• Diagnose electrical/optical line parameters - AC/DC, resistance, longitudinal balance, attenuation, noise, bitrate, etc.Main Distribution Frame (MDF) servicing in central office exchange• Perform cable parameter tests on network feeder routes (F-side).• Wire/jumpering service on distribution frames/system hub module blocks – Krone, Quante SID• Coordinate with Integrated Circuit and Management Switch (ICMS) team for network record updatesOutside plant maintenance and servicing on roadside cabinets, access terminals & demarcation point• Perform cable parameter tests on network distribution routes (D-side)• Refer/escalate vendor equipment faults - Nokia, Alcatel, MUX, regenerator.• Wiring/jumpering on cabinet terminal blocks for line connection - Krone, Quante SID• Coordinate with assigner team for ICMS assignment updates & validation.• Initiate transposition/port change for uneconomical repairs on faulty circuits/ports• Identify circuit pair using wire scheme colour code & oscillator tools.• Cable splicing• Structured cabling - data/telecommunications, underground/aerial, copper/optical fiber • Interpret and navigate cable network schematics - ViewCCad, ArcGIS Explorer

Auckland, New Zealand

Casual for a sub-contracting company for the Ultra-Fast Broadband (UFB) project that deploys Next Generation Access (NGA) for fiber-optics. Work involved building and connecting of optical fiber lines from cabinet terminals to customer premise (FTTP) and configuring Optical Network Terminal (ONT) device. Also casually involved in the M&P division of the telecom copper PSTN (UCLL/UBA).

Auckland, New Zealand

• Resolve client/customer technical and non-technical queries and issues.• Proactive services in the national telecommunications WAN infrastructure.• Drive company service vehicle while in the conduct of performing regular duties.• Maintain records integrity by keeping network information reliable and updated.• Communicate with customer/client in good conduct, maintaining strong and positive relationship.• On-site/over the phone customer/client service providing technical solutions and recommendations.• Perform all work and services accordingly with the Health, Safety, Environment, and Quality (HSEQ) standards.

Auckland, New Zealand

Freelanced with known colleagues involved in the UFB (Ultra-Fast Broadband) project, deploying, building, and connecting the optical-fiber network, while actively seeking new opportunities.

Auckland, New Zealand

Worked as a casual for a sub-contracting company involved in UFB project deploying NGA for fiber-optics to residents, buildings, and businesses. Also involved in M&P division of the copper services network (UCLL).

Bachelor Of Computer And Information Sciences (Bcis), Networks And Security

• Understanding network transmission technologies - GbE, ATM, FR, MPLS, and optical fibers. • Simulating real-world network scenarios.

Ncea Level 3

Secondary School

Activities and Societies: Chess Club, Basketball, and Volleyball.