Work experiences were solely backed up by Training and Quality, I used to be a trainer for a huge tech company in my early years in the industry and moved over to Operations then Project and Quality Management.Main responsibilities would be defect and root cause analysis, developing performance improvement plans for employees, representing team performance during business reviews, client facing presentations and people engagement for developmental and enablement purposes.Extensive organization in coordinating with different departments (WorkForce Management, Operations, Training, Data Science Team, HR) to ensure that the common goal is met and projects are launched in a timely manner.