Carlos Alberto De Jesus Junior Email & Phone Number

Hello! I am a dedicated professional with a passion for the world of technology, boasting a diverse trajectory that has enabled me to cultivate strong skills in system analysis and support. Currently, I am employed as a Junior Product Owner at the RNP (National Education and Research Network), a position I have had the privilege of holding since August 2022. In this role, I collaborate with a dynamic team, ensuring efficient delivery of IT services to foster growth and operational effectiveness.My professional journey includes a stint at Hepta Tecnologia e Informática, where I served as an Analyst of Services. During my 7-month tenure there, I gained valuable experience in technical support, complex problem-solving, and effective client communication. Prior to this, I played a pivotal role as a Senior and Junior Technical Support Operator in the same organization, honing my troubleshooting and leadership skills in a challenging environment.My career also led me to contribute to renowned organizations such as TechSoup Brasil, where I was an Administrative Assistant for 2 years and 3 months. This experience broadened my perspective on project management and administrative coordination.My academic background encompasses a degree in Systems Analysis and Development from the UniCEUB - Centro Universitário de Brasília, where I acquired a solid foundation in information technology and programming.In addition to my experiences and education, I hold HDI certifications and the ITIL 4 Foundation, which attest to my expertise in technical support and IT service management. My skill set includes proficiency in Microsoft Office, Excel, and Word, among other technical and interpersonal skills.I am fluent in English and Portuguese, with an intermediate level of Spanish.I am always on the lookout for opportunities to grow professionally and contribute meaningfully to challenging projects. Whether you're interested in connecting, discussing collaborations, or sharing ideas, please do not hesitate to get in touch. I look forward to building strong relationships and continuing to explore new horizons in the field of technology.

Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Linux, and 1 others.

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  Uniceub - Centro Universitário De Brasília

  Análise E Desenvolvimento De Sistemas