Carlos Alexandre Marques Junior Email and Phone Number

As a teacher at The Starter for Product Management, I lead dynamic and engaging sessions focused on equipping students with essential skills and knowledge in product management within the realms of design, business, and project management.

Carrying out the following activities:Teach classes for the MBA course in Project Management with lesson planning combined with good project management practices in the market, anchored by the PMI framework.Subjects Taught: Integration Management, Scope Management, Schedule Management and Risk Management.

• Coordination of the Tech Leads Team of Sibs in the Customer Services.• Responsible for the Delivery process through waterfall and agile methodologies for Sibs product projects.• Service provided by Next Engineering Consulting.

Sharing and facilitating the creation of Agile World Content in the Community.

• Coordination of the Agile Master Team of Banco Carrefour in the Atendimento and Retenção Tribes (areas).• Responsible for the Delivery process through waterfall and agile methodologies for Banco Carrefour product projects.• Agile Methodologies Training: SAFE, Kanban, Scrum, Management 3.0, PBB, Lean etc.;• Coaching with Agile Masters, Product Owners, GPM's and Products Managers;• Facilitation of PI Planning and support in the preparation of Pre-Work.• Responsible for ensuring efficiency metrics such as Leadtime, Throughput and Cycle time.

• Agile Methodologies Training: SAFE, Kanban, Scrum, Management 3.0, PBB, Lean etc.;• Coaching with Agile Masters, PO's, GPM's and PM's;• Coaching with RTE's;• Facilitation of PI Planning and support in the preparation of Pre-Work.• Implementation of Tribe, Products, Squads metrics.• Acting in the Agility Center of Excellence aiming at the Transformation Office for the entire Banco Carrefour.• Creation of reports for the Superintendence/Management, with information on the evolution of Tribes/Squads, through metrics of products, processes, quality, and people.Complements of activities:• Driving times of up to people by Tribes within the company totaling 120 people as Agile Coach in driving the creation of teams, creation of flows and work methods appropriate to the context of each product and team. Creation of Project and Product Metrics vision: N.PS, ROI and Team Efficiency Metrics: Burndow, Burn-Up, Leadtime, Cycle Time, Thought CFD Flow.• Technological Environment: Environment supported by Jira as a visual management tool, Jenkinks and Openshift for uploading packages developed by the development team in the following languages: Java, Native with Tsys, Ewally and Cielo providers. Applied methodologies: Scrum, Kanban, SAFE and waterfall.

Performing the following activities: Support and teach classes for the post-Administration course with the planning of FGV Tutorteachers as Executive Professor combining the practice with theory in the classroom.Discipline Taught: Conflict Negotiation, and Valuation.

• Consultancy carried out at Banco Itaú as Process Consultant, working with Journey mapping and Agility transformation in the delivery of Products and Management of the area referring to the journey flow from Campaigns (Marketing) to the final customer, using CX and Agile frameworks.

Agile Coach of Internal Controls for International projects in South America.Leading a team of 10 people throughout the audits in South American projects.Technological Environment: Environment supported by Jira as a visual management tool, Jenkinks and Openshift for uploading packages developed by the development team in languages: Java, DB2, and IA. Applied methodologies: Scrum, Kanban, SAFE and cascading supplier as Agile Coach in driving the creation of teams, creation of flows and work methods appropriate to the context of each product and team. Creation of Project and Product Metrics vision: N.PS, ROI and Team Efficiency Metrics: Burndow, Burn-Up, Leadtime, Cycle Time, Thought CFD Flow.

Information Technology Operation Management of FUABC, Avon, Credit Suisse and Mooven. Performing the following activities: • At Credit Suisse: Consultancy performed at Banco Credit Suisse as Product Manager, transformation of Agility in the delivery of Products and Management of the Bank's Risk area.• At Avon / Mooven: Consultancy performed at the Natura Project in partnership with Mooven to transform Agility in Avon's Marketing and Relationship area.• At Fuabc: Contract Bidding, Capex and Opex Contract Management, People Management focused on Management 3.0, Project Management of Implementation / ERP Support: Assistance (SoulMV) and Administrative (Totvs - Protheus), Operation Management and Infrastructure Projects, based on scrum and PMI Framework. Project Management based on Process Management, Design Thinking, Product Discovery, F4P, Scrum, Kanban, Management 3.0, BDD and TDD. Control of financial physical progress of projects through hours x activities performed in the project as monitoring and control tools and planning of activities are being used the following tools: GLPI, Power BI, Power Point, Excel.Complements of activities:• Environment supported by Jira as a visual management tool, Jenkinks and Openshift for uploading packages developed by the development team in languages: Java, DB2 Python, PHP, Applied methodologies: Scrum, Kanban, SAFE and cascading supplier.• LeadiLeang a team of 60 people throughout the audits of the clients as Head the Agility in driving the creation of teams, creation of flows and work methods appropriate to the context of each product and team. Creation of Project and Product Metrics vision: N.PS, ROI and Team Efficiency Metrics: Burndow, Burn-Up, Leadtime, Cycle Time, Thought CFD Flow.

Performing the following activities: Management of Capex and Opex and Contracts, Management of people focusing on Management 3.0 to achieve autonomy and favoringa good organizationalclimate, realization of team management with a focus on Agility Software Development Project Management with Java language as a basis for scrum and PMI frameworks for performing the following rites: Daily Scrum; Grooming, Retrospective Sprint, Sprint Planning, Sprint Review. Product Management | Projects based on Process Management, Inception, Product Discovery, Continuous Delivery, Design Thinking, Scrum, Kanban, BDD and TDD. Control of financial physical progress of projects through hours x activities performed in the project as monitoring and control tools and planning of activities are being used the following tools: Jira, Power BI, Power Point, Excel, Service Now.Complements of activities:• Leading a team of 60 people throughout the projects as Agility Coordinator in driving the creation of teams, creation of flows and work methods appropriate to the context of each product and team. Creation of Project and Product Metrics vision: NPS, ROI and Team Efficiency Metrics: Burndow, Burn-Up, Leadtime, Cycle Time, Thought CFW Flow.

Performing the following activities: Support and teach classes for the post-Administration course with the planning of FGV Tutorteachers as Executive Professor combining the practice with theory in the classroom.Discipline Taught: Conflict Negotiation.

Performing the following activities: Execution of Agility with the Scrum Framework in Software Development with Java language as for performing the following rites: Daily Scrum; Grooming, Retrospective Sprint, Sprint Planning, Sprint Review, Kanban. Project Management based on Process Management, Design Thinking, and Multidisciplinary Team Management (People Management). Control of physical advancement of projects through hours x activities performed in the project as monitoring and control tools and planning of activities are being used the following tools: Jira, Salesforce, Bizagi, Power Point and Power BI.

Performing the following activities: Management of Software Development Projects with Java language as a basis in the SCRUM and PMI Framework to perform the following rites: Daily Scrum; Grooming, Retrospective Sprint, Sprint Planning, Sprint Review. Project Management based on Process Management, Design Thinking and Multidisciplinary Team Management (People Management). Control of financial physical progress of projects through hours x activities performed in the project as monitoring and control tools and planning of activities are being used the following tools: EPM, MS Project, Power BI, Bizagi, Power Point, Git Lab and Mantis.

Performing the following activities: Support and teach classes for the post-Administration course with the planning of FGV Tutorteachers as Executive Professor combining the practice with theory in the classroom.Discipline Taught: Conflict Negotiation.

Performing the following activities: Project Management in Predicted and Agility format with method for Requirements Gathering using Design Thinking in deployments and integrations and development such as the Soulmv ERP system. Weekly project status report meetings, aligning with the schedule and real andscheduled activities inprojects. Control of financial physical progress of projects through hours x activities performed in the project as control tools and activity planning were used the following tools: EPM, MS Project and Psoffice. Contracting carried out by mv's sp regional to meet the demands of project implementations in the capital of São Paulo and in the state of São Paulo.Additional Contribution:• Increase of the 10% Market Share of MV regional São Paulo with the progress of implementation projects within the State of São Paulo with main results in the cities of Campinas, São Paulo and São Caetano do Sul.

Performing the following activities: Multidisciplinary team management asperity and remote and throughout project deployments regarding the SGH ERP system. Mapping processes in all sectors for a smooth functioning of the ERP system within hospitals. Project management development team in Agility methodologies such as Scrum and Design Thinking, regarding Delphi and dotnet language for development and maintenance of the grand hospital system. Weekly meeting of project status report, aligned with schedule, activities carried out and scheduled in projects. Control of financial physical progress of projects through hours x activities performed in the project. MS Project and SAC (internal system for reporting on projects) were used as control and activity planning tools.Additional Contributions:• Greater dissemination of the integrated System SGH (hospital management system) to potential customers to attract new business in the states of MA and PI.• Implementation of the ITIL methodology in sac, customer service services of spdata company.

Performing the following activities: Management of multidisciplinary team in person and remote to ensure the implementation projects of the ERP system SISAC. Mapping processes of all sectors to enable the operation of the ERP system within hospitals. Weekly meeting of project status report, aligned with the schedule of activities carried out and scheduled in projects. Control of financial physical progress of projects through hours x activities performed in theproject. Monitoring of projects using control tools and planning activities are MS Project and SAC (internal system for reporting on projects), through consolidated statements and online schedule. Physical and financial control in projects regarding the cost and expected result in Engeplus projects. Project management development team in Agility methodologies such as Scrum, regarding delphi and Dotnet language for evolution and maintenance of the clinical and hospital system SISAC. Management of post-deployment service support team. Additional Contributions:• Implementation of the project management methodology based on PMI.• Management of maintenance contracts and revitalizations together with Engeplus's already deployed customers. • Technical and commercial after-sales in meetings, with customers already deployed engeplus systems.

Performing the following activities: Project Management of deployments and integrations such as the Soulmv ERP system. Weekly project status report meetings, aligning with the schedule and real andscheduled activities inprojects. Control of financial physical progress of projects through hours x activities performed in the project as control tools and activity planning were used the following tools: EPM, MS Project and Psoffice.Additional Contribution:• Increase of 50% Market Share of MV Regional Norte with the progress of implementation projects within the State of Piauí and Rondônia with main results in the cities of Teresina and Porto Velho.

Performing the following activities: Coordination of multidisciplinary team aswes and remotely located throughout the implementations of TOTVS projects in several different segments in que related to ERP systems of TOTVS such as RM Sistema and Protheus. Weekly meeting of project status report, aligning to schedule and activities that are released and scheduled in projects. Control of financial physical progress of projects through hours x activities performed in the project using as ms projecttool. Project Management of TOTVS PMS Protheus, controle budget in projects regarding the cost and expected result in TOTVS MA projects.Additional Contributions:• Increase of 40% of irr (Rate of Return) in the Project EMAP (Maranhense Port Company), as the main paying source of TOTVS Ma.• Conducting the closing of the service on-site support contract, after the service contract already negotiated (increase in service supply) with the expectation of significant increase in profitability for TOTVS Maranhão of 45% over a period of 05 years.

Performing the following activities: Coordination of Information of Technology teams operate and remote along the work at EEFC (Carajás Railway) Vale. Interaction with senior management, the administrative about large projects of infrastructure of redes. Project management of high-quality network infrastructure for redes: in dor e outdoor and it contracts management. Management ofoutsourced contracts, management of user rede through Windows Server 2012 using active directory, Administrations and increase backup daily and weekly, management of IT equipment and the active administration of networks.

Performing the following activities: Coordination of information technology, control of IT equipment network infrastructure projects, managements and access to files, network asset management and IT contracts management. Project management and parameterization of ERP SYSTEMS RM TOTVS in modules: RM Nucleus Saldus, RM Liber and RM Bonum. Interação with the high executive direção of the company about large projects of network infrastructure and ERP systems in the Spanish and Portuguese. Management of usersthrough Windows Server 2012 using Active Directory, e-mail in the cloud by Google Apps Sync. Management of building infrastructure projects, networks, and outsourced contracts.

Performing the following activities: Responsible for the interaction with the senior executive direction of the international company located in Canada, in the English language, for alignment of large projects of network infrastructure. Administration of the TOTVS ERP system, the user network using Windows Server 2008, Active Directory, and the Internet, through Microsoft Exchange 2010. Coordination of the Information Technology team, control of IT contracts, administration, and performance of daily and weekly backup of the data of the office server in São Luís. Coordination of network infrastructure projects and management of file access and asset management.

Main activities:• Website development for aerial engineering (GAEFG) of VALE-MA 9 months project.• Development of Intranet Web System using C++ language with the use of Sharepoint system;• System maintenance and supply;• Generation of reports and database as well as the control of the Works portfolio (RAIL, CIVIL and etc.) of the Air Management GAEFG – Project Management and Works Implementation;

Work carried out for Embratel.Main activities:• Activation, alteration and deactivation of Customer Network Circuits In all Corporate systems;• Embratel (ADE, RADIO AND FIBRA) and Third Party access requests;• Realization of Transmission OTS for Internet Circuits, Vipline and Voice and broadband and so on.• Realization of reports and spreadsheets with the production of activation and customer service.• Wireless network maintenance and wired network service.

•Providing Service for OI Telecomunicações in assisting OI-MA users.• Installation and configuration of microcomputers;• Preventive and corrective maintenance of software / hardware;• Responsible for configuration, installation and maintenance of personal computers and notebooks for OI-MA employees;• User network support;• Control of IT equipment;• Preventive and corrective hardware maintenance on computers at Vale;• Coordinate Network infrastructure projects;• Control of budget requests for IT equipment / software;• Linux Firewall Server Administration;• Manage network assets such as: Wireless Routers, Swicthes, etc.

• Coordination of IT intern team;• Installation and configuration of microcomputers;• Preventive and corrective maintenance of software / hardware;• Responsible for configuration, installation and maintenance of microcomputers and notebooks for Vale employees;• User network support;• Control of IT equipment;• Preventive and corrective hardware maintenance on computers at Vale;• Coordinate Network infrastructure projects;• Control of budget requests for IT equipment / software;• Linux Firewall Server Administration;• Manage network assets such as: Wireless Routers, Swicthes, etc.

• Providing Service for TRT-RJ in attendance to TRT-RJ users.• Installation and configuration of microcomputers;• Preventive and corrective maintenance of software / hardware;• Responsible for configuration, installation and maintenance of personal computers and laptops for TRT-RJ employees;• User network support;• Control of IT equipment;• Preventive and corrective hardware maintenance on computers at Vale;• Coordinate Network infrastructure projects;• Control of budget requests for IT equipment / software;• Linux Firewall Server Administration;• Manage network assets such as: Wireless Routers, Swicthes, etc.