Carlos Castillo Email & Phone Number

Halifax, Nova Scotia, Canada

Halifax, Nova Scotia, Canada

Halifax, Nova Scotia, Canada

I was responsible for the total procurement process for general goods and services as it relates to significant business initiatives which includes, but not limited to, supporting and/or leading Strategic Sourcing/Category Management activities, Tactical Procurement and Contract Management activities. I was responsible of providing advice, leadership and.

Halifax, Nova Scotia, Canada

• Created and followed up orders of computing parts for customers from all over the world through B2B.Resolved in a timely fashion customers’ complaints and concerns utilizing the software and hardware to meet their needs.
• Followed up with different couriers the status of our customers’ orders.
• Provided customers with a superior customer service experience, through a variety of channels including phone and email.
• Problem-solved to find the right solution for the customer;… Show more Created and followed up orders of computing parts for customers from all over the world through B2B.Resolved in a timely fashion customers’.
• Problem-solved to find the right solution for the customer; creating a positive interaction with the customer.
• Fulfilled customers’ requirements utilizing established processes and procedures.

Santa Catarina, Nuevo León, Mexico

• Established and approved by making intelligent decisions, sources and vendors for the acquisition of heavy machinery, industrial equipment and spare parts from the US, Canada, Europe, and China for three different.
• Drafted, negotiated and awarded contracts of services, spare parts acquisitions, telecommunications services, heavy machinery and equipment, office equipment, facilities maintenance.
• Monitored vendor management, vendor development, and compliance.
• Assessed… Show more
• Assessed and provided appropriate quantities, quality, availability, and pricing of products and services based on the different areas requirements, always adjusting to budgets.
• Negotiated contracts of services, spare parts acquisitions, personnel uniforms, food service, telecommunications services, heavy machinery and equipment, staff hiring and training, office equipment, etc.

Monterrey Area, Mexico

• Purchased raw materials, packaging, machinery and spare parts.
• Created and implemented individual KPI’s to meet the company’s goals.
• Monitored market trends and market pricing to conduct effective negotiations.
• Conducted periodical meetings with key suppliers to assess their overall performance.
• Supported the development of new policies and procedures in the Purchasing Department working with different cross-functional teams.
• Worked with production and shipping/receiving… Show more

Tlalnepantla Area, Mexico

• Acquired heavy machinery, raw materials, spare parts, packing supplies for four different facilities. I was in charge of the international trade operations (imports and exports)
• Reviewed, calculated, prepared and issued purchase orders according to established department procedures and policies.
• Analyzed, supervised and conducted different bid projects.
• Negotiated global raw materials key supplier’s contracts.
• Conducted and participated in ISO 9001 quality assurance system… Show more
• Conducted and participated in ISO 9001 quality assurance system audits. Show less

Bachelor'S Degree, International Relations And Affairs

French Studies