As a Senior Utility Rep, I travel between branch assignments to all our offices within the San Francisco region. I am Responsible as Supervisor in absence of Managers, practice auditing procedures, assist team members and insure polices and procedures are followed consistently. I Approve large transactions, open and close branch facility and vault, acquire new and maintain existing business and personal accounts, maintain accurate records of all monies and negotiable instruments… Show more As a Senior Utility Rep, I travel between branch assignments to all our offices within the San Francisco region. I am Responsible as Supervisor in absence of Managers, practice auditing procedures, assist team members and insure polices and procedures are followed consistently. I Approve large transactions, open and close branch facility and vault, acquire new and maintain existing business and personal accounts, maintain accurate records of all monies and negotiable instruments and spearhead new business loans.Successfully manage new Small Business loans by creating strategized community outreach, resulting in local business growth and significantly expanding branch Business Loan Portfolio Show less

Delivered highly personalized Customer Service by establishing rapport and developing positive professional relationships built on trust, problem solving and a demonstrated commitment to meet my clients financial needs. I provided continuous support to fellow team member, Bankers and Management. Solicited new accounts and specialized in emerging products and services to meet my clients specific financial needs. Collaborated positive internal relationships with all departments to facilitate… Show more Delivered highly personalized Customer Service by establishing rapport and developing positive professional relationships built on trust, problem solving and a demonstrated commitment to meet my clients financial needs. I provided continuous support to fellow team member, Bankers and Management. Solicited new accounts and specialized in emerging products and services to meet my clients specific financial needs. Collaborated positive internal relationships with all departments to facilitate workflow and expedite accounts, reducing wait time and generating long term retention. I competitively met and exceeded Wells Fargo standards with strong Client Focus by overcoming objections with suggestions and solutions by mastering full competency in Wells Fargo Services and Product Knowledge adding value to each clients specific needs; achieved excellence in Customer Satisfaction Surveys. My role functioned as a hybrid of both Lead Teller and Personal Banker Show less

Provided excellence in customer service while building a professional relationship with clients and guest by accomodating their various needs with suggestions and well thought out solutions. Assisted in the training of new employees alongside management with product knowledge, store procedures and above and beyond customer satisfaction and as a focused team. Contributed to the success of meeting and exceeding performance expectations and goals. Drove high quality maintenance, visual… Show more Provided excellence in customer service while building a professional relationship with clients and guest by accomodating their various needs with suggestions and well thought out solutions. Assisted in the training of new employees alongside management with product knowledge, store procedures and above and beyond customer satisfaction and as a focused team. Contributed to the success of meeting and exceeding performance expectations and goals. Drove high quality maintenance, visual merchandising, product replenishment, and maintaining company brand and image with consistency as an everyday role, resulting in maximizing the customer experience and surpassing daily goals. Show less

Managed a Complete Sales Cycle from prospecting, qualification, pricing, freight logistics and transportation. Increased company sales growth by 30%. I Developed a new domestic and international client lists and maintain customer relationships by personal follow-ups. Monitored all aspects of shipments from origin to destination. Interfaced with Freight Forwarders, U.S. Custom Officials, Brokers, and internal/external customers with matters pertaining to intentional Freight logistics customs… Show more Managed a Complete Sales Cycle from prospecting, qualification, pricing, freight logistics and transportation. Increased company sales growth by 30%. I Developed a new domestic and international client lists and maintain customer relationships by personal follow-ups. Monitored all aspects of shipments from origin to destination. Interfaced with Freight Forwarders, U.S. Custom Officials, Brokers, and internal/external customers with matters pertaining to intentional Freight logistics customs and export regulations to generate further business. Show less

Managed corporate groups of 200+, provided discounts and customized marketing packages, acquired 40+ new large group clients to enjoy major productions at a 10,000+ seat arena.Developed and executed social media outreach strategy, multimedia promotion, drafted press releases and customized marketing packets for corporate clients and smaller organizations On-site coordination for all media interaction, improved relationships and communication with Press and organized street team… Show more Managed corporate groups of 200+, provided discounts and customized marketing packages, acquired 40+ new large group clients to enjoy major productions at a 10,000+ seat arena.Developed and executed social media outreach strategy, multimedia promotion, drafted press releases and customized marketing packets for corporate clients and smaller organizations On-site coordination for all media interaction, improved relationships and communication with Press and organized street team management with grassroots community outreach. Show less

Assisted in festival coordination and Programming in collaboration with volunteers, board of directors and our sponsors. Helped increase funding by 20% year over year by soliciting donors and sponsors. Built strategic partnerships with other film festivals for further organizational development and cross promotion while focusing on celebrating multiculturalism in film and video. During events I managed box office transactions and coordinated with Special Guest in production and interaction… Show more Assisted in festival coordination and Programming in collaboration with volunteers, board of directors and our sponsors. Helped increase funding by 20% year over year by soliciting donors and sponsors. Built strategic partnerships with other film festivals for further organizational development and cross promotion while focusing on celebrating multiculturalism in film and video. During events I managed box office transactions and coordinated with Special Guest in production and interaction with attendees. Show less

Acquired over 35 new clients through comprehensive research and outreach and created Active Work flows to track clients organizational development. Streamline organizations process by developing and implementing an Operations Manual. Coordinated and assisted with speaking engagements and Power Point Presentations for groups consisting of small and large business owners.

Coordinated with a team weekly events at local downtown area businesses to foster growth through student patronage. Created promotional materials, press releases, and media kits for community distribution. Resulted in an economic impact of over 200%+ increase Thursday "College Night" in revenue for participating downtown business.