Carlos H. Email & Phone Number

Clearwater, FL, US

• Responsibilities
• maximizing the use of our products, as well as delivering outcomes, results and value that exceed customer expectations
• responsible for managing the onboarding of new customers, the renewal process and customer growth by providing pricing quotes for renewals, add-ons, and upsells and then successfully and efficiently closing those.
• Forge relationships with new customers and understand their objectives
• Develop a strategy and plan for achieving customer objectives with consultative approach
• Manage the steps of the onboarding process with the customer including, but not limited to, account configuration, product and best practice training, initial end-user phishing and training campaigns, and other change.

Atlanta, Georgia, US

• Assesses property conditions and assists prospective clients and buyers in navigating the complex property market.
• Performs comparative market analysis to estimate the value of various properties of interest for clients.
• Excels in client development, public relations, customer follow-up, and property management.
• Advises and informs prospective clients on current market conditions, legal requirements, and the negotiationprocess of real estate transactions.

Atlanta, GA, US

-Set up and conduct sales/service meetings with the decision-makers across your business portfolio. ~15 weekly meetings ~10 (10 -15 min presentations) weekly- Develop and maintain close relations within an assigned territory - exceeding customer expectations.- Manage my sales pipeline and revenue forecast in Salesforce to ensure accurate recording.

Richardson, Texas, US

• Utilized effective sales techniques, including networking and “cold calling,” to develop new accounts for commercial maintenance, service, and replacement business
• Monitor inbound channels (phone & email) and proactively respond to leads
• Actively managed and maintained relationships with strategic commercial customers and supports ongoing relationships with clients
• Utilizes assessment tools and other relevant systems and information to prepare proposals for commercial customer
• Utilized proprietary software to document pertinent data on each customer's account and analyzes data to develop prospects for additional services
• Developed and maintained positive customer relations and coordinated with team members to ensure requests and questions were handled appropriately

Seattle, WA, US

Atlanta, GA, US

• Oversaw the supervision and development of a team of sales, merchandising personnel, and business relationships.
• Exceeded the projected goal to achieve business growth by 5% by an additional 3%.
• Maintained key customer relationships through effective time and resource management to exceed sales goals and increase profit opportunities.
• Analyzed competitive performance by monitoring overall market conditions and account activity to enhance market position and anticipate consumer needs.
• Secured ongoing collaboration with internal and external partners to ensure alignment with corporate goals.
• Processed order information using Coca-Cola information systems to deliver data to customer, business partners, and company associates to communicate the demand for products and services.

Atlanta, GA, US

• Built customer relationships while increasing business by selling and ordering products for a defined customer base.
• Exceeded the projected goal to achieve business growth by 5% by an additional 2%.
• Responded to business-related queries as the first point of contact for key partners.
• Managed over 60 accounts while executing and closing all sales calls.
• Created and maintained partnerships with customers, clients, and third-party service providers by establishing common goals, objectives, and performance target requirements.
• Assisted in coordinating the logistics of market visits, operational planning, and project management.

Atlanta, GA, US

• Responsible for the selling, merchandising and inventory levels of appointed accounts.
• Increased profits by 2% through effective sales training and troubleshooting profit loss areas.
• Monitored and analyzed sales records and consumer purchasing trends.
• Established strong vendor relationships to maintain and supported the business processes and goals.
• Restructured company merchandising standards to increase customer traffic and product exposure.