Contract support of the Defense & Space OEM customers.All facets of contract formation and contract management including drafting, interpretation, negotiation, contract review, and administration of complex customer agreements.Providing independent and objective contract evaluation as well as experienced advice and sound guidance to various functions, as applicableAdvising internal stakeholders of contractual rights and obligations and providing interpretation of terms and conditions.Collaborating with various teams and functions at multiple sites, ensuring organizational effectiveness and standardization.

Proficiently managed and mitigated current and emerging risk exposures within the Control Management realm. Provided strategic consultancy to design and implement robust risk mitigation strategies and business controls. Monitored complex business programs, offering insights to optimize risk management frameworks. Led multifaceted initiatives and directed Control Management projects to ensure alignment with organizational objectives. Supported the RCSA process and crafted internal communications. Actively engaged in evaluating decision impacts and fostering a culture of risk-awareness

• Serve as a warranted Administrative Contracting Officer with unlimited signatory authority as defined in FAR 42.302 and DFARS 242.302.• Responsible for contract administration of multiple contractors and/or contractors involved in the production of one or more major defense systems (MDSs) or major subsystem• Contracts administered may have complex short or long-term cost, incentive, re- determinable, flexibly priced, and complex firm fixed-price type contracts.• Responsible for communication with external and internal DoD partners.• Establish and negotiate government position, and review contractor's practices and proposal pertaining to government contracts.• Negotiate various overhead rate agreements, forward pricing rate agreements, and advance agreements.• Establish a negotiation position based on technical reviews, knowledge of contractor's operations, business acumen, and established guidelines governing profit or fee.• Perform final closeout of assigned contracts; e.g., assure delivery, inspection and acceptance of contractual end items and that all administrative and reporting actions have been resolved before recommending final closeout of the contract. Work to resolve disposition of funds listed on the canceling funds report. Assure deobligation of excess funds, and that special test equipment, tooling, and government-furnished property are accounted for.

Execute the delegated forward administration tasks for contracts with performance in the Joint Area of Operations.Monitor cost, schedule, and performance with other team members and appointed Contracting Officer Representatives (CORs).Identify and terminate CORs for redeployment in the Contracting Officer Representative Tracking Tool (CORT).Conduct Phase II training for CORs via VTC and on location (contract administration).Hold monthly Performance Feedback Sessions (PFS) with the prime contractor and supported organizations on a routine basis to maintain situational awareness, advise, and assist in the execution of contract operations.Issue Letters of Technical Direction (LOTDs), Undefinitized Change Orders (UCOs), approve contractor Material Requisitions (MRs) and Work Orders (W/O), provide Consent to Subcontract, approve overtime requests, review vouchers and invoices, perform cost monitoring, and provide input to the Procurement Contracting Officer (PCO) for the Contractor Performance Assessment Reports System (CPARS).Perform other delegated contract administration tasks required for mission success.Compile and analyze metrics, identify trends, and develop required reports.Maintain acceptable records and ensure all records are part of the official contract file.Perform delegated tasks as required for mission success.

Serve as a Contract Administrator for the Army Prepositioned Stock 5 (APS5) contract with an annual value of over $550 Million to provide maintenance, transportation, and staging of military equipment worth over $6.5 Billion.• Ensure synchronization between the procurement contracting Officer (PCO), program manager (PM) and other stakeholders on a highly complex and innovative contract, with rapidly changing requirements.• Provide post award contract administration to a cost type contract with fixed price contract line item numbers (CLINs) to ensure mission success.• Exercise acute business acumen to develop innovative ways to reduce contract cost and maximize efficiency throughout contract performance. Ensures that the contract is executed in accordance with the terms and conditions specified.• Provide direction and oversight to 35 CORs and 2 quality assurance specialists. Partner with adjacent organizations to facilitate communication at all echelons.• Works closely with the PM to anticipate future requirements and provides guidance on contract scope.• Responsible for the oversight of quality assurance regarding the performance of the Contract. Identify deficiencies in contract performance and issue nonconformance reports (NCRs) when required. Reviews corrective action plans (CAPs) in response to NCRs.• Work closely with QAS to develop COR training specific to the contract requirement and manage a COR mentorship program.• Determines the allowability of costs suspended or disapproved, direct the suspension or disapproval of costs when there is reason to believe they should be suspended or disapproved, and recommend approval of vouchers. Issues Notice of intent to disallow or not recognize costs.• Perform property administration. Perform necessary screening, redistribution, and disposal of contractor inventory.• Advise and assist the Contractor regarding their priorities and allocation responsibilities.

* Responsible for lifecycle management of enterprise customer accounts. Provide value to the customer and Verizon Enterprise by proactively partnering with sales to implement strategic solutions that grow market share, increase revenue and drive customer satisfaction and loyalty. Focus on: - Value driven vertical solutions.- Consultative relationships with customers- Connecting at all customer levels - decision makers and influencers.- Transformational customer management.* Partner with cross functional teams to ensure all contractual obligations are met and identify business solutions to maintain and grow existing customer base.* Responsible for strategic project management and routinely use value focus positioning to offer solutions to improve customer effectiveness and efficiency and demonstrate knowledge of customer’s industry.* Utilizes Strategic Account Management tools for reporting, analysis, action planning and funnel management activities.* Partner with sales in preparation of conference calls, Account Reviews, face-to-face meetings, Quarterly Business Reviews and Quarterly Account Reviews to review operational performance; including but not limited to the components of the Account Health Score.* Responsible for ongoing customer education on portals, products and services, etc. as required.

* Direct and/or manage all activities associated with Call Center operations, including Set daily goals and followed up daily to achieve maximum efficiency. *Developing and implementing policies and procedures on systems. Establish and implement performance and service standards. * Develop and implement process and/or operational improvements to enhance efficiency and effectiveness of operations. * Ensure productivity meets or exceeds service and quality standards. Develop departmental budget and controls costs. * Led group discussion with internal team members as well as external clientele; included writing and disseminating pre-meeting agendas and post-meeting conference reports.

* Qwest® is a premier provider of full-service voice, video and data services for people at work, home and on the move.* Reported weekly call volume numbers to supervisor* Received inbound calls from our residential customers throughout the country* Promoted and sold Qwest products and services by consulting, gathering information, and evaluating customer needs* Answered questions, resolved problems and discussed benefits to members about website options* Negotiated customers’ requests for installation, removal/changes of service, billing arrangements, and coordinate different departments

• Worked in conjunction with internal team and external representatives to create financial campaigns built around individual clients’ customers Researched potential customers.• Provided support for various department functions within the company with specific responsibility for performing activities related to the accurate processing of authorized invoices; recording, updating and reconciling related financial information• Provided instructions and accounting support to other personnel in accordance with established practices• Assist auditors for the purpose of providing support and documentation on internal processes for accounts payable and receivable• Analyzed the terms of vendor agreements, including contract type methods of payment, client financing. requirements, subsidiary involvement, and third party involvement• Served as central point of contact for North American customer base• Monitored account balances and related financial activity ensuring allocations are accurate and complying with established financial practices.