Technical Support for Latin AmericaResponsible for Support of Real – Time Task Manager for Latin America• Conduct regular meetings with corporate managers to solve out incidents and handle requirements.• Work with both local and offshore engineering teams to solve issues and deliver new releases to customers.Technologies used include Java, SQL, Mongo DB and Cognos.

Technical Support for Latin AmericaResponsible for Support of Real – Time Task Manager for Latin America• Conduct regular meetings with corporate managers to solve out incidents and handle requirements.• Work with both local and offshore engineering teams to solve issues and deliver new releases to customers.Technologies used include Java, SQL, Mongo DB and Cognos.

Responsible for Media and Observability Validation on both Pre and Post Silicon.• Elaborate and execute validation test plans for different products, and different market sectors such as laptops, desktops, and tablets.• Contribute to Operating System Validation Strategy to achieve reduced validation cycles.• Collaborate with several teams, both local-based and offshore to solve issues on both Media and Observability Validation.Validation process was performed under Agile Scrum Methodology. Python was the main technology used in this validation process.

Contribute on USB OTG validation for a mobile device through USB library maintenance and full ownership of its validation execution.• Contribute to adapt USB 2.0 Linux driver to eCos for an SoC.C was the main technology used on this project, controlling the project progress through GIT.

Worked on embedded solutions, from micro servers to POS.• Use both Windows and Linux OS for compatibility validation.

Responsible of the standardization and optimization of administrative processes through software solutions.• Developed VBA, HTML and JavaScript Solutions for automation.