William Moon Email & Phone Number

San Diego, California, United States

• Collaborated with management to develop strategies to achieve operational goals on a biweekly basis
• Retained 100% of employees through consistent hands-on leadership and coaching methods in group and one-on-one settings
• Assessed sale reports to enhance and boost sales performance; supported inventory oversight; tracked emerging trends in the coffee industry

Mountain View, California, United States

• Coached 20 employees on proper administrative procedures, company policies, and performance standards; supported management to meet standard operating processes and procedures
• Tracked, analyzed, and reported site’s sales performance using Microsoft Office and Google Apps
• Coordinated bookkeeping activities such as invoicing and accounts payable with QuickBooks and Lawson
• Managed bar inventory, restocked supplies as necessary, and placed orders for various products

Palo Alto, California, United States

• Provided consistent, high quality customer service to establish a positive client experience
• Monitored employees’ performance and delegated various tasks in a timely manner as appropriate
• Operated as a liaison between management and team members to promote compliance and efficiency