Carlos Ots Carmona Email & Phone Number

Catalonia, Spain

Barcelona, Catalonia, Spain

Currently, I am working simultaneously on multiple projects for various pharmaceutical companies, including Alexion/AstraZeneca and Amgen. As a Business Consultant, I contribute to the global expansion of the Rare Diseases business area at Alexion/AstraZeneca by defining processes, providing tools, and analyzing data to consolidate multiple information.

Barcelona, Catalonia, Spain

I supported the management of a project for Amgen, where I also took on responsibilities in functional analysis to align with client needs. This involved defining and overseeing the implementation of solutions on a web platform, as well as ensuring the proper functioning of related processes.

Barcelona, Catalonia, Spain

In this role, I focused on understanding the functionality of a platform designed for healthcare professionals, ensuring that all deliverables met the industry's high-quality standards and the specific needs of the client. My work was centered on maintaining these standards throughout the project's lifecycle.

Barcelona, Catalonia, Spain

During this period, I assisted in the implementation of the PMO at Basetis by developing a comprehensive template for overseeing various types of projects. My responsibilities included supervising deliverables, managing risks, coordinating teams, and ensuring compliance with legal documentation. This role provided me with deep insights into the intricacies.

Barcelona, Catalonia, Spain

I worked as a Call Center Agent where I was responsible for understanding the needs of patients and scheduling appointments with the appropriate specialists across various Quirón Salud hospitals in Catalonia and surrounding regions. This role helped me develop strong communication skills, especially in managing situations where clients were nervous.

Barcelona, Catalonia, Spain

I worked as a Customer Service Representative where my responsibilities included ticket and concession sales, controlling access to the screening rooms, and ensuring the cleanliness of the facilities. This role allowed me to develop a keen understanding of customer personalities and preferences, which enabled me to create a welcoming environment for all.

Barcelona, Catalonia, Spain

I worked as an Administrative and Coordinator in the gas meter reading department. My role involved managing the necessary documentation to ensure the smooth execution of operations, as well as organizing and handling the training and documentation for each of the field operators. Additionally, I was responsible for planning and coordinating the various.

Bachelor Of Business Administration - Bba, Business Administration, Management And Operations

Ciclo Formativo Grado Superior (Cfgs), Administración Y Finanzas

Studies focused on the functioning of companies and the performance of tasks in their different departments.

Gestión Administrativa (Perfil Profesional Ámbito Jurídico)