Carlos Ramos Email and Phone Number

​• Responsible for maintenance and management of all HR records and for efficient on-boarding of all UX crew and provide administrative assistance to supervisors and managers​• Responsible for leading the administration team to support other departments​• Provide advice and coaching including administrative assistance to supervisors and managers​• Manage performance reviews in conjunction with expectations, policies and procedures​• Ensure the compliance of the company involving industrial relations guidelines including interpreting the award and positions​• Lead the administration team to ensure the UX tribe feels supported in each department​• Work with the accountant to ensure the data is valid and refreshed weekly and monthly and that API's are working

​• Management of workshop software and booking of appointments.​• Handling queries via phone, email and general correspondence.​• Taking payments with cash and EFTPOS​• Basic accounting and HR tasks (Xero)​• Quoting on repairs​• Performing necessary administrative duties (e.g. debt collection, ordering parts).​• Meeting and greeting of all clients in a friendly and approachable manner.

• Led the implementation and support of IFRS projects for adoption.• Implemented the SCS Enterprise-ERP system to customers.• Partnered closely with cross functional teams within the company to gather requirements, test and provide support for SCS Enterprise-ERP end users.• Liaised stakeholders to define requirements, developed implementation strategy, managed risks, capitalised on opportunities to ensure an effective implementation.• Built team’s skills and capability in managing the SCS Enterprise-ERP system through training sessions.• Trained key users.

• Identified system issues.• Monitored system performance in attention to the company standard.• Developed internal partner relationships with other areas, supporting company operations to meet service requirements and resolve issues or concerns.• Executed training strategies to develop and build employee skills.

• Prepared financial reports.• Prepared Notice of Assessment for National, State, Local taxes.• Uploaded financial and statistical information to Control and Governmental entities.• Checked up and management of portfolio files, deposits and clients.• Performed end of month procedures for head office and each branch.• Carried out HR activities such as employees´ induction process, file set up and maintenance.• Performed the fortnightly pay run.• Analysed payroll information and submitted these reports to management as required.• Carried out recruitment activities on ad hoc basis.

• Scheduled loading and delivery times for products in the SAP system (Sales and Distribution SD).• Dispatched truck drivers and loaders.

• Ensured that operational and financial procedures are in compliance with corporate policies.• Reviewed business processes to identify and address potential risks.• Worked with audit team in planning company audit activities.• Worked with Audit Managers to analyze and resolve audit issues in a timely manner.• Provided assistance to Internal and External Quality Assurance Auditors and collect their records of the Quality Management System.• Prepared audit reports of findings and recommendations to management.

• Reviewed of monthly and annual tax returns calculations for lodgements.• Liaised with top management and provided feedback on process improvement.

• Database administrator and help desk support.• Updated of driver and software on each workstation.

• Audit of government grants related to housing, child support and aged care funding, as well as unemployment subsidies.

• Reviewed tax returns calculations for weekly (GMF), monthly, bimonthly, and annual lodgements.• Liaised with top management and provided feedback on process improvement.