Carlos Alberto Email & Phone Number

Chicago, IL, US

Tampa, FL, US

Tampa, FL, US

• Design detailed playbooks, illustrating operational procedures and secure uploading methods for internal processes and suppliers to facilitate smooth operations and ensure security compliance per industry.
• Developed comprehensive security guidelines for site assessment, resulting in the successful evaluation of 30 sites within 6 months.
• Transitioned to the remediation team and expertly addressed vulnerabilities within business and supplier networks, reducing threat reporting time by 35%.
• Led assessments for cloud infrastructure and facilitated over 90 third-party companies, including Salesforce, Workday, and investment firms in improving security posture per organizational needs.
• Succeeded in conducting assessments on 30K suppliers, executing over 30 remediation monthly to mitigate vulnerabilities, boosting system efficiency and performance by 30%.

• Advise small and medium-sized enterprises on IT and Security infrastructure, offer valuable insights into technology applications and risk assessment, and implement vulnerability management programs as a subject matter.
• Orchestrated data center infrastructure migrations and network improvements for necessary transitions, elevating overall performance by up to 90%.
• Oversaw all endeavors linked with contracts and Statements of Work (SOWs) to address trust issues while providing security services to small businesses.
• Assisted Filippini Family Dental in updating the technically obsolete network and achieving PCI and HIPAA compliance by completing a vulnerability assessment, educating the staff, and deploying robust infrastructure.
• Conducted a thorough security assessment for National Home Mortgage's Chicago home office, ensuring full compliance while emphasizing the significance of Statements of Work (SOWs) and project completion.

Rosemont, IL, US

Rosemont, IL, US

• Collaborated with senior management to align security efforts with organizational goals and apply a cohesive approach toward achieving short- and long-term security targets.Highlights of accomplishments in this role.
• Resolved phishing threats by creating and deploying a script to all enterprise devices, significantly mitigating risks and reducing phishing incidents by 92%.
• Introduced and led the setup of all 8K+ endpoints, strengthening organizational security procedures.
• Automated security workflows through the development of a vulnerability management tool, filling a crucial gap in security projects and elevating overall productivity by 40%.
• Optimized security operations by reducing audit preparation time by 80% and directing teams to streamline vulnerability management and security workflows.

US

• Nurtured strong relationships with managers and executive leadership to identify opportunities for continued collaboration and continuous improvement, aiming at increasing operational excellence.Highlights of.
• Trained six members of customer service and sales teams in technical support services, focusing on improving personnel capabilities to meet client needs.
• Earned trust and recognition from peers and managers for demonstrated proficiency in fixing macOS devices, driving a 65% increase in revenue.
• Provided technical support to clients, ensured smooth resolution of issues, and maintained maximum customer satisfaction.

Chicago, Illinois, US

• Consulted with local TV/Radio stations to arrange promotional campaigns.
• Leveraged social media platforms to promote CarLop business and cliental; increased website traffic by 80%.
• Designed web content, advertising copies, and commercials for 25+ local and nation-wide clients.
• Directed a successful SEO and link-building campaign to increase the website's credibility and traffic.

New York, NY, US

• Joined as an assistant and was promoted to the role of Account Executive through two promotions for navigating sales challenges and contributing to business growth.Highlights of accomplishments in this role include:
• Closed over $2M deals in revenue across various local markets by booking commercials six months in advance despite the challenging sales model.
• Cultivated positive relationships with over 40 clients and accomplished over 500 deals through impactful negotiation.
• Exceeded annual quotas by 200% and maintained quarterly sales targets, ensuring consistent revenue generation.
• Leveraged advantage in the Chicago market by selling to both Spanish and general markets across seven radio stations.

New York, NY, US

• Printed revenue reports, order confirmations and invoices from Viero.
• Filled out a Trade Request Forms.
• Communicated with clients regarding specific campaign information.
• Assisted with sponsorship proposals and recaps.
• Prepared, edited, and finalized sales presentations.
• Identified discrepancies.

New York, NY, US

• Supported productive sales professionals
• Helped maximize revenue opportunities by assisting with administrative tasks.
• Entered orders and collected client payments.
• Set appointments with clients and facilitated internal communications.

Master Of Business Administration (M.B.A.), Business, Management, Marketing, And Related Support Services

Bachelor Of Science (Bs), Business Administration And Management, General