High volume monetary transactions, approvals, and verifications with high value clients and money management firms, using white glove service. (wires transfer verification, wire transfer approval, cash delivery, check and statements, ATM card maintenance, fraud verification, internal transfers, cashiers checks, fraud claims.)Delegation of work received into a shared Outlook inbox to 27 employee team. Including keeping track of work being completed in a timely manner and training new or existing staff on new systems or procedures. Training and coaching of 50 outside employees in wire transfers

Approving monetary transactions on the teller line for team of tellers.(check cashing, wire transfers, book transfers, fee waivers, large check and cash deposits.)Making weekly employee schedules.Mentoring teller line employees.

Working on a high volume teller line, assisting clients with all day to day monetary needs. Finding sales referral opportunities on the teller line and referring clients to appropriate lines of business within the branch.Performing maintenance on all on site ATMs