Carlos Biermann, Pmp®, Psm®,Safe Sa®, Msc Email & Phone Number

Community Of Madrid, Spain

Madrid, Es

Bogotá, Capital District, Colombia

• Currently responsible for the communication and requirements management of an AI program, providing visibility to top management of the production pipeline and its potential delays as well as budget control.• Led a team of senior project managers to deliver complex tax services solutions using Agile and Scrum methodologies, resulting in improved efficiency, quality, and team performance across 12 projects simultaneously. • Helped the customer to identify requirements, manage expectations, and resolve issues, resulting in improved client relationships and new business opportunities.

Bogota,D.C., Capital District, Colombia

● Working for one of the biggest mass media conglomerates, lead both Globant and customer teams in the implementation and enforcing Scrum master principles and practices, locating and resolving road blockers across the program.● Worked on epics definition and solution roadmaps based on customer requirement, providing visibility of the incremental implementation progress of scalable solutions.Achievements: Effectively led a program for one of the big 4 accounting firms overseeing several teams that represented 100+ participants and had a budget that exceeded 10MM USD.

Bogotá D.C. Area, Colombia

• Sutherland Global Services professional working remotely for NICE Systems Ltd, implementing Workforce and telephony solutions for customers in Canada and the US.• Leading activities for engineers, solution designers and implementation experts, being responsible for the invoicing of annual budgets exceeding US 1MM, successfully achieving target margins and on time delivery.Achievements: Developed contract management skills for complex SaaS implementations, improving my project P&L analysis and my attention to detail.

Bogotá D.C. Area, Colombia

• Worked on the incremental design, test and delivery of robust new products, implementing innovative solutions based on clear and concise user stories.• Working with the Product Manager, designed prototypes and scalable Learning Information Systems (LMS), reaching small time to market solutions and simplifying the customer journey. Achievements: Successfully delivered products for 14 universities in LatAm in accordance with complex product roadmaps. Developed the ability to engage and motivate teams toward a single goal.

Bogotá D.C. Area, Colombia

• Reporting directly to the regional CIO, was part of the Americas global team for the implementation of the IBM global IT template model, tuning up IT local processes and KPIs. • As part of the cluster transformation program, in charge of the implementation of personnel structure and business process optimization, working with 3 different agencies at the same time and organizing teams of about 85 participants. Project sponsors were regional CFOs & CEOs.Achievements: In projects with several companies participating, built consensus among the participants by presenting facts and compelling information, helping in the reduction of costs and avoiding delays.

Colombia/Uruguay/Chile

• Led projects in several areas like Finance, Sales, HR and Marketing; following complex work schedules and successfully controlling and evaluating costs, resource allocation and stakeholder expectations.• Achieved on-time delivery of regional solutions, distributing work among teams of consultants and suppliers across different affiliates in Latin America. • Designed, customized and delivered training programs in project management for multidisciplinary teams following the PMI best practices. Achievements: Controlled budgets of 500K USD and led remote teams of up to 15 people located in different countries. Also developed self-directed learning skills.

Central America

Client: Puma• Successfully worked in the Finance ERP tool implementation, ensuring global adequacy and consistency, complying with tight implementation deadlines for a customer located in Switzerland and in 5 countries in Central America.• Worked identifying, analyzing, and managing project risks, conducting regular impact analysis to assess the consequences on the project delivery.

Colombia

Client: SabMiller/Bavaria• Part of the team that designed, built and tested the global template solution for a SAP implementation in Poland, Ecuador and Central America.• Assisted in defining, reviewing and refining the functional requirements for applications.• Worked on Fit-Gap analyses, controlling the deliverables had the quality required and ensuring the delivery within the agreed timeframes.• Followed up the technical corrections with the solution team in the India Delivery Center.Achievements: Reached a shorter implementation time by consistently decreasing the number of errors by creating clear metrics that improved visibility for sponsors and raised team performance. Also developed excellent client-facing skills.

Colombia

• Created and managed the project status reports, ensuring all project documentation was updated and consistent with the project activity plan, developing strong documentation skills.• Responsible for prioritizing and closing customer requests being the single point of contact Achievements: Reduced the chances of error and the response time for the credit collection information system by fully automatizing the process, achieving the goals despite limited information and lack of sponsorship.

Colombia/Dominican Republic/Brazil

• In charge of the reporting data management for the migration process from JD Edwards to SAP for the Caribbean and Andes clusters, delivering results on time and with high quality. Achievements: Helped reducing the operational time and the resources required by making the supporting tool easier to use and compatible with corporate worldwide solution.

Master, Economics And Business Of The Information Technology

A specialized program that focuses on the relationship between IT, business opportunities and economics. This study followed a PBL.

Bachelor’S Degree, Electrical Engineering