QUALIFICATIONS SUMMARY • University of Georgia Certified Professional Spanish/English Medical Interpreter • Florida International University Bachelor's Degree in International Relations• Multilingual skills (Spanish, Portuguese & English)• Knowledge of medical terminology and procedures• Highly articulate and effective communicator • Work well with individuals on all levels • Ability to deal with different clients, some of whom require a high levels of patience and tact• Ability to handle objections professionally • Ability to deal with clients face-to-face, or over the phone in a professional and efficient manner • Experience providing world-class customer service• Recognized as a resourceful person, problem solver, team leader and player • Possess excellent interpersonal skills • Ability to work independently or with a team and collaborate with various groups• Experience working abroad • Highly motivated and enthusiastic individual SKILLS& ABILITIES• Fluency in Spanish, Portuguese & English• Expertise in Interpreting Training, Medical Terminology as well as International Relations and Latin American and Caribbean studies• Ability to serve as conduit, clarifier and cultural broker in a sensitive and compassionate manner • Enthusiastic about learning new skills; able to adopt and implement changes in processes and procedures positively and reliably • Excellent customer service skills• Good communications skills, both written and verbal• Strong organizational and analytical skills• Good negotiation and interpersonal skills• Computer Skills: Microsoft Word, Excel, the Internet and Social NetworkingEDUCATIONUniversity of Georgia• Professional Certificate in Spanish / English Medical Interpreting, April, 2014Florida International University• Bachelor of Arts Degree in International Relations, December 2009• Certificate in Latin American and Caribbean Studies, January 2010
Listed skills include Translation, Medical Interpreting, Spanish English Translation, Spanish, and 17 others.