With 11 years of experience in banks, a certified by CIFC, postgraduate degree in Financial Management, and a Bachelor's degree in Economics, adept at customer relationship management; Product Knowledge and Sales and Client Acquisition. My tenure at Caixa Economica Federal in Brazil has equipped me with a diverse skill set and a proven track record of success in the banking industry.Relocating to Canada a year and a half ago presented me with unique challenges and opportunities for growth. Adjusting to a new country, culture, and professional environment has been a transformative journey. Prior to Canada, I spent significant years in Japan, where I cultivated adaptability, cross-cultural communication skills, and resilience in the face of adversity.Here in Canada, I ventured into carpentry, where I've honed my craftsmanship and embraced hands-on work. This experience has further enriched my skill set and underscored my resilience and determination to thrive in any role.Now, as I seek to return to my roots in the banking sector, I am fueled by a deep-seated desire to leverage my expertise and contribute to the dynamic Canadian banking industry. While the transition back presents its own set of challenges, I am actively working to prepare myself for this next chapter, driven by my passion for customer service and commitment to excellence.