Carlos Saiz Email & Phone Number

Alicante, Comunidad Valenciana / Comunitat Valenciana, España

Alicante/Alacant, Valencian Community, Spain

Bracknell, United Kingdom

• Customer Project Manager for HP: Deployment of hosted IP telephony platform and core network involved to provide the voice and data service to the customer. • Customer Project Manager for RAC Exit Programme: Migration of the LAN, WAN and Telephony Services (including contact centres, call recording, outbound dialler, wallboard solution).• Managing end-to-end project delivery from contract execution to hand over to service management, ensuring project deliverables are assumed by the receiving departments responsible of on-going operations.• Defining scope, business objectives, requirements and deliverables. Creating WBS and Project Plans.• Managing complex customer relationships, setting their expectations and dealing with challenging situations.• Managing and forming good relationships with 3rd party partner suppliers.• Being on top of risk and issue management. • Regular reporting on the projects progress, both to customer and internally.

Slough, Reino Unido

• Customer Program Manager for Microsoft CSS EMEA Project: transition of Microsoft CSS Voice Services to Telefónica’s end to end control. Deployment of WAN access to Microsoft Contact Centres (IP VPN – Managed WAN solution): - Managing end-to-end Project delivery from contract execution to hand over to Service Management, ensuring project deliverables are assumed by the receiving departments responsible of on-going operations. - Being on top of risk and issue management.  - Establishing close relationship with the Customer top management and building strong and valuable relationships at executive level. Managing customer satisfaction and expectations by assuring Customer service requirements are met until operations commencement day. - Regular reporting on the projects progress, both to customer and internally. - Managing the project management team (Regional PM, Project Implementation Managers, third party PMs), being the final accountable person to execute the project scope in time, quality and budget. Leading a virtual project team across Telefónica operations and partners. - Ensuring business case numbers during execution and contractual obligation between Telefónica, third parties and the Customer.

London, Reino Unido

Greenlight Project Management is a leading International Agile Management Consultant Company, focusing on Project, Program and Portfolio Management.Our total solution combines activities covering the following areas:- Project Models and Tools- Training and Competence Development- Consulting Services- Project Managers & PMOs

Madrid Y Alrededores, España

• Managing Wholesale Commercial Relations with Telefonica de España.• Managing Wholesale Interconnection Relations with MVNOs (R Cable, Telecable, KPN, Euskaltel, Vodafone Enabler España).• Developing and Updating Interconnection Agreements and Contracts. Working closely with Legal and Regulation Departments.• Maximizing interconnection revenues from assigned accounts.• Identifying new business opportunities.

Madrid Y Alrededores, España

• Project Management from defining scope through delivery projects on time and within budget (from 1 to 20M €) and tracking the actions we agreed. • Managing and motivating cross functional teams ranging from 5 to 30 people.• Dealing with major telecom suppliers (Ericsson, Nokia Siemens, Openwave, Alcatel Lucent, Comverse, ATOS).• Being in charge of the financial control of the Engineering Department Budget.

Madrid Y Alrededores, España

• Being in charge of Vodafone network monitoring, dealing all the incidents that happen and dispatching them if necessary. Generating technical documentation.• Coordinating and managing teams of 7 people.

Telecommunication Engineer, Telecommunications Engineering

Activities and Societies: Telecommunication Engineer (Main Subject on Communications). Final Project: Development of a WAP Site.

Pmp Project Management Professional, Project Management