Rafael Ripoll Email & Phone Number

Sant Joan D'Alacant, Comunidad Valenciana / Comunitat Valenciana, España

Implementation-Help the business to deliver new partners with our brands (Europcar, Goldcar, Fox) & provide the implementation guidelines-Coordinate API implementation along with account manager-Provide support to partners on functionalities & best practices to improve API usageSupport & Performance analysis-Support users/countries/sales on the existing APIs-Analyze partner challenges, identify bugs and work with Tech team & Squad to define the best solution-Coordinate and communicate any actions of resolution & optimization with partners, account managers, and Product Squad-Test new developments to ensure they meet the requirements to deliver in production with no regression-Provide KPIs to measure the activities and impacts from deliveries

Sant Joan D'Alacant, Comunidad Valenciana / Comunitat Valenciana, España

-Manage incidents transmitted by partners and countries.-Support on testing evolutions on all platforms using GDS or the API.-Support on emergencies and on the run, to keep the platform running and strong support to all stakeholders to analyse issues and propose solutions.-Provide expertise about internal and external online booking tools.-Communicate, give advise and support to Partners in functional and operational subjects.-Ensure the quality of the customer's booking experience via GDS and third parties.-Propose initiatives to improve redundant and manual tasks and keep training material up to date.

Sant Joan D'Alacant, Comunidad Valenciana / Comunitat Valenciana, España

-Implement the pricing strategy for different segments and geographical areas, in order to achieve the Revenue objectives set by the Company.-Configure and analyse the several commercial packages in our portfolio: pricing, trading, ancillaries, channel performance.-Analyse the competitor landscape to find consistency in the strategy to implement, understanding the short and medium term competitor's strategy.-Analyse the markets of reference and influence on the main parameters of revenue management such as Seasonality, Domestic market behavior, Source Markets, Optimal anticipation booking curve, Customer segmentation.-Extensive knowledge of the corporate pricing tools contributing to their development, testing and providing training on them.-Working in close cooperation with both internal and external departments such as IT, Commercial, E-commerce, tour operators, intermediaries, brokers.

Sant Joan D'Alacant, Comunidad Valenciana / Comunitat Valenciana, España

Optimization of the available inventory through the analysis of the main KPIs, stock control, market and demand review, for decision-making and implementation of the appropriate price.-Review and analysis of stock available by vehicle category on a daily basis for the optimization of the fleet available in the short and long term in Sigger and QlikSense.-Review and monitoring of the daily sales of the corporate offices using the Trading Dashboards (Excel) report with the main KPIs.-Market price analysis to identify opportunities and risks.-Implementation of the pricing strategy according to business needs and budget.-Maintenance and implementation of rates, hierarchies and rules, within the dynamic pricing platform.-Preparation of analysis and presentations for Revenue management and for weekly commercial meetings.

Sant Joan D'Alacant, Comunidad Valenciana / Comunitat Valenciana, España

-Drafting and publication of offers on job portals; Curricular screening.-Recruitment of international and national profiles.-Development of telephone interviews at national and international level (UK, Greece, France, Italy, Croatia, Portugal, etc).-Programming and execution of candidate evaluation techniques.

Oslo Y Alrededores, Noruega

Company dedicated to tourist visits and private services around the Oslo fjord (Norway). Performing various functions, both on board and on land: deckhand and customer service.

Alicante, Comunidad Valenciana / Comunitat Valenciana, España

-Customer service: advice to national and international clients on the company's products.-Commercial: cross selling of products associated with car rental.-Administrative: management and formalization of rental contracts.

Bergen Y Alrededores, Noruega

Customer Service and Waiter (F&B Department) on board the MS Trollfjord cruise ship, which runs a regular line through the Norwegian fjords (Bergen-Kirkenes-Bergen). Deal with clients of multiple nationalities (capacity 1000pax). Intense, constant and teamwork.

Alicante, Comunidad Valenciana / Comunitat Valenciana, España

Customer service in order to maximize sales and daily Revenue. Cash payment, "tax free" shop Alicante Airport.

Master Of Business Administration - Mba, Marketing & Commercial Management

Grado, Psychology

Revenue Management