Carlos Thode Email & Phone Number

Montreal, Quebec, Canada

As the Owner and Operator of Publika Inc, I have successfully managed all aspects of business operations, including administration, marketing, production, sales, and maintenance. Key responsibilities and accomplishments include:- Efficiently overseeing day-to-day operations to ensure the smooth functioning of the print shop.- Implementing marketing strategies to increase the client base and drive sales growth.- Maintaining inventory levels, purchasing supplies, and managing supplier relationships.- Ensuring high levels of customer satisfaction through quality products and excellent service.- Handling administrative tasks, financial management, and staff supervision.

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• Conduct research, contact, prepare and present key solutions (based on their Social Media options) to acquire new customers. • Establish, maintain and develop relationships with potential customers who have been identified as target customers to achieve business goals. • Analyze the needs and interests of customers. • Achieve revenue goals, gross profit and conducting sales to new customers. • Identify, develop, prepare and present sales presentations to potential businesses. • Achieve quantitative and qualitative goals set in our social media proposals including SEO strategy, leads, traffic and sales.• Maintain the customer service to existing customers.

Montreal, Canada Area

• Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.• Meets restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.• Controls purchases and inventory; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.• Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.• Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.• Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.• Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.

Montreal, Canada Area

• Devise marketing campaigns with the goal of increasing product awareness and increasing sales and profits.• Plan, organize, and execute marketing and sales programs.• Act as the point persons for outside, inside and partner sales teams.• Track market and company sales performance.• Work closely with marketing teams to create programs.• Generate leads and drive sales.• Develop marketing plans.• Support all company initiatives, give actionable feedback, share best practices and serve as advocate and information source for company.• Manage marketing budgets.• Attend trade shows and events to market product.

Caracas, Venezuela

• Developed strong relationships between the company and dealers’ network (72 dealers) by providing a high level of account service and problem solving. • Analyzed purchases’ levels vs. consumption’s trends to dealers’ network to make recommendations of spare parts needed to satisfy our customer needs.• Established strategic sales objectives for the dealer network and handled inventory management. • Supervised the monthly sales information of the department (US$ 25 million per year in sales countrywide).• Supported spare parts departments according to monthly ordering cycle. • Determined benchmarks for all our brands commercialized.• Carried out studies of opportunities for new products.• Created campaigns for discounts and spearheaded loyalty marketing programs for spare parts.• Prepared effective presentations for the dealership’s top management.

Caracas, Venezuela

• Served as liaison between the dealers’ network and the company to enhance sales efforts and improve sales results.• Provided technical information to dealers’ network.• Verified dealer spare parts policies were according with corporate standards.• Provided support and training for dealer staff.• Audited spare parts department operational procedures.• Geared up and reviewed dealers’ spare parts reports.• Prepared studies of opportunities for promoting new products.• Analyzed costs associated with new products, and reviewed if products fitted into the business strategy.• Analyzed purchases’ levels of the dealers’ network.• Designed new layout for the dealers’ warehouse.• Reported monthly sales to TMC (Japan).

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