Duties and responsibilities include: developing and managing academic budgets and budget line items; defining objectives relating to revenue, profitability, pricing structure, utilization, and realization; forecasting; directing the market penetration and promotional activities; being in charge of the management of operations; determining the need for personnel and hiring/firing and evaluating professional and non-professional employees and staff; examining the market for commercial opportunities, negotiating professional contracts; undertaking the financial analysis of proposed professional services and academic programs; assessing the market demand for the same;; directing the academic course offerings and curriculum; developing and introducing the proper working/teaching policies and guidelines for foreign language translators and instructors; developing evaluation standards and matrix to evaluate success; and other usual managerial duties.

Some of my main responsibilities were developing, directing and managing all foreign language and cultural programs and course offerings; defining optimum staffing levels, developing teacher training and qualification programs, managing/directing the administration of these programs and conferring Certificates; evaluating employees and staff to ensure that the most current pedagogical standards were followed and that teaching methodologies were consistent.

In this position, I had ultimate responsibility over the course offerings in the United States, Mexico, Belize, Guatemala and El Salvador, its curriculum, course materials, teaching methodology and deliverables, as well as the professional staff teaching the same to ensure consistency throughout the company.

During my time in this position, I served in several of the Ministry’s core Departments including: the Office of International Commerce and Foreign Investment (2000-2002), the Office of Domestic Commerce and Regional Development (2002-2003), the Department of Artisan Development (2003-2004) and the Department of Suppliers Development (2004-2006) where I was in charge of the match-making agenda for the State of Puebla as well as the organization of International Trade Fairs.