Carl Redman Email & Phone Number

Milton Keynes, GB

Milton Keynes, England, United Kingdom

Responsible for Managing the delivery of a number of work streams enabling Mercedes-Benz Vans to deliver their eCommerce strategy. This is to enable customers to buy a Van Online without going through a Dealer. Key work streams are Customer Account, Basket, Purchase, Checkout, Finance, HQ Campaigns, Dealer Offers and Fleet Ordering

Milton Keynes, England, United Kingdom

Successfully Project Managed the implementation of vehicle factory data to the Mercedes Benz Digital Online Showroom. This included switching data sources and implementing new API's.Extensive supplier management was required, including Teams from Germany and the UK.The project was delivered on time resulting in data quality improvements, new data being.

Milton Keynes, United Kingdom

• Successfully delivered over 40 projects varying in size, complexity and budget including:-
• Negotiating contract & commercial terms for a new online digital eSignature solution aligned with a £1M budget. Successfully Project Managing the implementation of the solution, involving multiple suppliers over 3 time.
• Steered and managed a multi supplier project with a budget of over £2M to implement a new Credit Risk scorecard, including enhanced automation and affordability checks.
• The successful international development of a new eDigital customer finance portal built and implemented using the Scrum framework for build and delivery.
• Leading a cross-functional programme with a series of complex system changes required to enhance MBFS’s settlement functionality in their Contract Management System.
• Managing a key business transformation project to enhance the vehicle De-Fleet process resulting in a significant reduction in costs enabling the business to maximise customer retention.

Milton Keynes, United Kingdom

• Responsible for the IS Operations Service with an annual budget of £17M. Management responsibility for 20 FTE’s, 25 Managed Service staff and 60 External Services staff. Implemented new operational procedures.
• Managed the transition of IT Services to a new outsourced IT Infrastructure and Desktop Support services partner saving 20% on annual costs.
• Facilitated and readied IT Operations for annual external risk and security audits.

Montreal, Canada

• Delivered an executive-level assessment of IT for the Canadian business to derive future plans and procedures. Successfully established a new Canadian Data Warehouse that saved time in producing monthly and year-end.
• Positioned IT initiatives into four strategic building blocks for presenting to key stakeholders, resulting in approval for inclusion into a Canadian IT Road Map.

Milton Keynes, United Kingdom

• Successfully programme managed the implementation of a new WEB Retailer Point of Sale system to over 750 retailers and 200 internal users. As part of a major IT transformation programme, oversaw the migration of legacy.
• Oversaw the creation of a new BI strategy for the business, a 3-year strategy resulting in a consistent approach to reporting, significant reductions in the time needed to process data and create reports. This resulted.

Braunschweig, Germany

• Programme managed the successful implementation of a new IT Server and PC infrastructure for 3,500 users. This included enabling any user to sign on to any PC, which retained their profile and software entitlement.
• Successfully programme managed the upgrade and transition of Europcar’s systems from France to Germany. This resulted in a saving of + €3M.

Milton Keynes, United Kingdom

Milton Keynes, United Kingdom

Maths, English, Science, Tech Drawing, Computer Studies, "O" Level

Business Studies

Chartered Management Institute, Business Administration And Management, General, Diploma

Management Diploma covering all elements of Business Administration