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A Programme/Project Manager with a proven track record of successfully managing and delivering complex transformation, digital and operational projects. A results focused professional with extensive experience with excellent communication and presentation skills. Someone who can influence and negotiate at all levels. A highly motivated, resourceful and flexible individual who can manage stakeholder expectations. An excellent people person and leader able to build solid business relationships.Experience and responsibility extends to:- - IT Strategy Development & Delivery - IT Budget Management - Programme and Project Management (Prince 2 Practitioner)- Software development & Implementation- Leading Large Teams - Supplier Negotiations & Management- IT Infrastructure Delivery & Management (ITIL)- IT Governance, Risk & Compliance- Outsourced IT Services Management- Helpdesk- Information security- Cloud computing and services- Disaster Recovery- Business Intelligence analytics
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RetiredMercedes-Benz Vans UkMilton Keynes, Gb
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Digital Project ManagerMercedes-Benz Vans Uk Sep 2021 - PresentMilton Keynes, England, United KingdomResponsible for Managing the delivery of a number of work streams enabling Mercedes-Benz Vans to deliver their eCommerce strategy. This is to enable customers to buy a Van Online without going through a Dealer. Key work streams are Customer Account, Basket, Purchase, Checkout, Finance, HQ Campaigns, Dealer Offers and Fleet Ordering
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Digital Project ManagerMercedes-Benz In The Uk Aug 2020 - Sep 2021Milton Keynes, England, United KingdomSuccessfully Project Managed the implementation of vehicle factory data to the Mercedes Benz Digital Online Showroom. This included switching data sources and implementing new API's.Extensive supplier management was required, including Teams from Germany and the UK.The project was delivered on time resulting in data quality improvements, new data being made available for an enhanced customer experience and a reduction in the time taken to process vehicles. -
Senior Project ManagerMercedes-Benz Financial Services Uk Jun 2015 - Apr 2020Milton Keynes, United KingdomSuccessfully delivered over 40 projects varying in size, complexity and budget including:- • Negotiating contract & commercial terms for a new online digital eSignature solution aligned with a £1M budget. Successfully Project Managing the implementation of the solution, involving multiple suppliers over 3 time zones, resulting in significant business process improvements and annual savings of approx. £200,000. • Steered and managed a multi supplier project with a budget of over £2M to implement a new Credit Risk scorecard, including enhanced automation and affordability checks. • The successful international development of a new eDigital customer finance portal built and implemented using the Scrum framework for build and delivery.• Leading a cross-functional programme with a series of complex system changes required to enhance MBFS’s settlement functionality in their Contract Management System. • Managing a key business transformation project to enhance the vehicle De-Fleet process resulting in a significant reduction in costs enabling the business to maximise customer retention. -
Head Of Is OperationsVolkswagen Group Uk Ltd Feb 2013 - Dec 2014Milton Keynes, United Kingdom• Responsible for the IS Operations Service with an annual budget of £17M. Management responsibility for 20 FTE’s, 25 Managed Service staff and 60 External Services staff. Implemented new operational procedures maximising system availability to agreed service levels.• Managed the transition of IT Services to a new outsourced IT Infrastructure and Desktop Support services partner saving 20% on annual costs.• Facilitated and readied IT Operations for annual external risk and security audits. -
Change And Strategy Manager (International Secondment)Vw Credit Canada, Inc. Feb 2012 - Feb 2013Montreal, Canada• Delivered an executive-level assessment of IT for the Canadian business to derive future plans and procedures. Successfully established a new Canadian Data Warehouse that saved time in producing monthly and year-end reports and reduced the complexity of data compilations.• Positioned IT initiatives into four strategic building blocks for presenting to key stakeholders, resulting in approval for inclusion into a Canadian IT Road Map. -
Head Of It Development, Bi And Business AnalysisVolkswagen Financial Services (Uk) Limited Oct 2004 - Jan 2012Milton Keynes, United Kingdom• Successfully programme managed the implementation of a new WEB Retailer Point of Sale system to over 750 retailers and 200 internal users. As part of a major IT transformation programme, oversaw the migration of legacy systems to SAP based systems centrally located in Germany resulting in significant cost savings and improved system stability. Project & Solution lead the development of a new Blackberry Retailer Audit solution resulting in increased audit efficiencies and a reduction in unknown vehicle stock. Presented the solution at the Blackberry Developer Conference in Florida where it one first prize in its category. • Oversaw the creation of a new BI strategy for the business, a 3-year strategy resulting in a consistent approach to reporting, significant reductions in the time needed to process data and create reports. This resulted in annual cost savings in excess of £1M. -
Deputy Head Of It Operations (International Secondment)Volkswagen Financial Services Ag Apr 2002 - Sep 2004Braunschweig, Germany• Programme managed the successful implementation of a new IT Server and PC infrastructure for 3,500 users. This included enabling any user to sign on to any PC, which retained their profile and software entitlement.• Successfully programme managed the upgrade and transition of Europcar’s systems from France to Germany. This resulted in a saving of + €3M.
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It Operations ManagerVolkswagen Financial Services (Uk) Jul 1998 - Mar 2002Milton Keynes, United Kingdom -
It Support And Operational Projects ManagerGedas Uk Jun 1995 - Jun 1998Milton Keynes, United Kingdom
Carl Redman Skills
Carl Redman Education Details
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Challney High School For Boys"O" Level -
Dunstable CollegeBusiness Studies
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WadenhoeDiploma
Frequently Asked Questions about Carl Redman
What company does Carl Redman work for?
Carl Redman works for Mercedes-Benz Vans Uk
What is Carl Redman's role at the current company?
Carl Redman's current role is Retired.
What is Carl Redman's email address?
Carl Redman's email address is ca****@****k21.com
What is Carl Redman's direct phone number?
Carl Redman's direct phone number is +124875*****
What schools did Carl Redman attend?
Carl Redman attended Challney High School For Boys, Dunstable College, Wadenhoe.
What skills is Carl Redman known for?
Carl Redman has skills like Itil, Business Analysis, It Operations, It Strategy, Change Management, Team Management, Microsoft Sql Server, It Service Management, Program Management, Team Leadership, Requirements Analysis, Business Objects.
Who are Carl Redman's colleagues?
Carl Redman's colleagues are Ian Knight, Simon Sharp, Martyn Harvey, Tia H., Electric Lightbulb, Kerry Scarlett, Guillermo Coello.
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