Carly Duff Email & Phone Number

Columbus, Ohio, United States

Aware’s AI Data Platform transforms workplace conversations from Slack, Teams, Reddit, Qualtrics and other data sources to enable faster, more confident decisions about your people, brand, and business.

Bloomington, Illinois, United States

First line supervisor responsible for managing a team of customer service representatives. Daily tasks included processing surgical orders, the review and verification of insurance benefits while maintaining departmental accuracy. Other responsibilities included: Entrusted with the management of departmental orders and the assignment of tasks Review completed orders to ensure accuracy Lead training for new employees on processes and procedures

Bloomington, Illinois, United States

DME customer service representative. Knowledge of all client relation policies, insurance processes, standards of procedures, and records of maintaining confidentiality and protecting sensitive data. Other responsibilities included: Analyzed solutions for insurance related inquiriesCollaborated with all professional staff, clients, and customers Contributed to team effort by accomplishing related results as needed

Seoul, South Korea

Provided guidance, instruction and leadership for the Sogang Language Program. Lead the daily educational operations, while being entrusted with classroom supervision and lesson planning. Consistently met with teaching staff to develop deadlines and enhance educational programs. Other responsibilities included: • Taught independent lessons which included preparation, execution and summary of topics discussed• Worked one on one with children to asses and target specific reading and writing levels• Undertook regular classroom duties which included marking and assistance with school work• Awarded ‘Teacher of the Semester’ for my attention to detail and dedication to the school and students