Supported and assisted Client Advisors in an elevated selling ceremony. Gathered client information and compiled client wish lists to give to Client Advisors to secure and increase sales and client relations. Used POS system to record jewelry cleaning and repair intakes. Utilized company database to label merchandise with correct pricing and product information. Assisted the operations team with after-sales procedures. Answered client phone calls and provided information about merchandise and company policies. Communicated with management about any potential service issues with clients. Assisted sales team with boxing and wrapping items, replenished POS and gifting supplies, and kept sales floor organized. Fostered a welcoming environment by providing hospitality to all clients. Helped with special projects as needed.

Dance instructor in charge of children ages 4-11 in tap, jazz, hip hop, contemporary, and ballet. Responsible for choreographing dance routines for students to practice in class and perform. Ensured the students' safety by maintaining orderly conduct and following COVID-19 protocols while also creating a fun and positive environment. Instructed private dance lessons for adults and children of all levels and varying goals.

Assisted with customizing and disseminating press releases. Utilized monthly marketing and public relations calendar to coordinate activity. Helped coordinate various marketing methods including direct mail, print ads, networking, internet, and social media. Assisted with Customer Relationship Management System. Identified and contacted fitness and health influencers on Instagram to increase brand awareness and promote product. Represented the company at PR-related events and assisted in organizing events in conjunction with other like-minded brands to help showcase our product to media and influencers.

Member of Consumer Tech Team at Small Girls PR and helped generate and monitor press for clients such as Modsy, DoorDash, Tivoli Audio, and Showfields. Compiled comprehensive media lists and researched outlets, reporter, and their coverage. Compared and audited competitor brands and thought of innovative ways to set clients apart. Monitored and recorded client press coverage.

Conducted research about social media trends for this tech-enhanced hospitality company located in airports across the country. Pitched ideas at weekly meetings, including employee highlights on Instagram and Twitter to foster employee appreciation. Created and collected social media content on Instagram and Yelp and monitored and answered consumer responses to content. Created weekly reports tracking positive and negative feedback from Yelp reviews to improve the company's customer service. Brainstormed hashtags, promotional content for Instagram, and food trend ideas. Constructed lists of Instagram influencers and recruited them for a press event.