Operations Director | Retail Technology Expert | Retail Strategy | Inventory Management | POS Systems | Omnichannel Specialist | Yoga EntrepreneurExperienced retail professional with over 15 years of expertise in driving operational excellence and implementing cutting-edge technology solutions to optimise retail performance. Currently serving as Operations Director at a leading retail technology company specialising in POS and OMS systems.🔹 *Professional Experience:*- **Operations Director** | Teamwork Commerce| May 2020 - Present- Spearhead operational strategies to enhance efficiency, streamline processes, and maximise profitability for retail clients across Europe and APAC.- Lead a multidisciplinary team in delivering top-notch solutions in POS systems, OMS inventory management & clienteling solutions, ensuring seamless integration and superior customer satisfaction.- Managed and built out E-commerce and Client Success Teams across Europe and Asia, fostering a culture of collaboration and innovation.- Developed company strategy for expansion into new markets, identifying growth opportunities and implementing scalable solutions to drive business growth.- *Head Office Roles* | Jimmy Choo, Burberry, Michael Kors, Ralph Lauren, Brown Thomas, Selfridges Group | 2010 - 2020- Extensive experience in head office positions encompassing online retail, operations, and omnichannel management.- Drove strategic initiatives to elevate brand presence, optimise supply chain processes, and capitalise on emerging market trends.🔹 *Entrepreneurial Venture:*- **Founder & Owner** | Soul Warrior Yoga | 2017 - Present- Established and managed a successful yoga company offering diverse classes including vinyasa, recovery, pregnancy, pre and postnatal sessions.- Delivered personalized experiences for individuals and corporate clients, fostering physical and mental wellness through yoga practice.🔹 *Key Skills & Expertise:*- Retail Operations Management- Retail Technology Solutions- Inventory Management- Point of Sale (POS) Systems- Omnichannel Retailing- Strategic Planning & Execution- Supply Chain Optimization- Team Leadership & Development- Customer Relationship Management- Entrepreneurship & Business DevelopmentPassionate about leveraging technology and innovation to drive growth and enhance the retail experience. Proven track record of delivering results in dynamic environments while maintaining a customer-centric approach. Excited to connect with industry professionals and explore opportunities for collaboration and mutual growth.