Program Analyst
Current• Performed other clerical and administrative work in support of the office/organization. Developed, established, updated, and maintained office procedures and records/files of various types to ensure effective.• Served as the resident subject matter expert for all mandated administrative support programs. Ensured TSA Canine Training Center was in compliance with regulations, laws, policies, and Branch Manager directives.• Able to gather, analyze and present facts, communicate… Show more • Performed other clerical and administrative work in support of the office/organization. Developed, established, updated, and maintained office procedures and records/files of various types to ensure effective.• Served as the resident subject matter expert for all mandated administrative support programs. Ensured TSA Canine Training Center was in compliance with regulations, laws, policies, and Branch Manager directives.• Able to gather, analyze and present facts, communicate effectively, using tact and courtesy and possess the ability to plan, organize work, and meet deadlines and ability to plan and organize management programs.• Skilled in fact-finding, problem analysis, problem resolutions, and development of concrete action plans to solve problems.• Knowledgeable in structured programs and work methods of organization for personnel/manning issues.• Knowledgeable in security practices for ensuring the safeguarding of classified information in a complex security environment.• Worked in editing Standard of Operation Procedure Manuals, letters, composing letters and reports; reviewing correspondence/documents/forms for accuracy and completeness; preparing public presentation outlines; and developing standard or form letters and replying to inquiries.• Did work involving the establishment, maintenance, control, protection, and disposition of records for efficient reference service and for retrieval of information and materials• Did work involving scheduling appointments, arranging travel, coordinating meetings, and/or scheduling conferences or any work related to receiving, scheduling and contacting members of the staff, or persons outside agency.• Did work related to editing letters, composing letters and reports; reviewing correspondence/documents/forms for accuracy and completeness; preparing public presentation outlines; and developing standard or formal letters and replying to inquiries. Show less
