Carmen Mcclaskey Email & Phone Number

Selected accomplishments:• Retained through acquisition and chosen to lead internal communications for the acquiring company of 15,000 global employees• Spearheaded integration communications to drive engagement, retain top talent, and maintain productivity• 2018 Gartner Leadership Development ProgramKey Competencies:• Lead content strategy as editor-in-chief for all corporate messaging, driving behavior change on key initiatives• Foster positive and productive relationships with key stakeholders to establish and implement communications standards, including adherence to corporate branding• Professionally develop and mentor staff, focusing on growth of professional skills and impact

Selected accomplishments:• Selected for 2017 CEB Leaders cohort, a leadership development program for high potential staff.• Designated as a 2016 CEB Top Coach for excellence in team management and professional development, scoring in the top 20% on company coaching evaluation measures.Key Competencies:• Manage a team of professionals to achieve objectives and documented ROI by engaging team members, evaluating current practices, and creating efficiencies. Focus areas include, but are not limited to: - Professionally develop and mentor staff, focusing on growth of professional skills and impact. - Source, hire, and effectively onboard new talent for vacancies to ensure ramp to productivity- Improve evaluation and analytics processes to better demonstrate ROI for the function.• Ensure the effectiveness of communication channels, events, and programs by managing the upkeep, delivery, and/or evolution of communications infrastructure. Focus areas include, but are not limited to:- Ensure high-quality design and delivery of firmwide events, commercial events, programs, and special events as required. - Maintain regular publishing schedule for all communication channels and support further growth and innovation of vital or emerging channels.- Oversee a slate of incentive campaigns and recognition programs that drive business performance and engagement while reinforcing key elements of the company employment value proposition.- Serve as editor-in-chief for all original content, ensuring high quality and appropriate volume of content as well as innovation and increased content differentiation by channel

Selected accomplishment:• Designated as a 2014 CEB Top Coach for excellence in team management and professional development, scoring in the top 20% on company coaching evaluation measures.Key Competencies:• Developed, conceptualized, planned, and executed global department-wide meetings that alignedwith key strategic priorities.• Advised senior commercial leadership and executives, providing coaching on presentation and delivery tactics and recommendations on influencing audience perceptions and behaviors.

Selected Accomplishment:• Hermes Creative Awards Gold Winner for Special Event design and implementation.Key Competencies:• Provided executive coaching re communications strategies, channel selection, and messagecreation to Chief Commercial Officer to positively impact the business.• Edited and served as copywriter for incentive campaign messaging to ensure message clarity and motivational language to increase return on investment on initiatives and campaign dollars and drive performance.• Designed annual department communications plan, outlining cadence and integrating a varietyof channels including in-person, video, SalesForce.com Chatter, and email.

Selected accomplishments: • Implemented strategic communications campaign, increasing employee satisfaction with communication by 15% in 6 months. • Hermes Creative Award Gold Winner for excellence in employee communications.• Human Resources Leadership Award nominee for innovation in employee engagement.Key Competencies:• Managed a cross-functional team of 27 employees that identified, assessed and implemented solutions to company challenges, promoting interdepartmental communication and collaboration through achievement of specific objectives.• Led and coordinated a Crisis Communications Response Team of 42 employees in gathering information, drafting messaging, and responding to internal and external stakeholders.• Provided strategic counsel to company president and executives on critical communication issues, including public speaking coaching, message development, and corporate event planning.• Designed, administered, and analyzed employee satisfaction, alignment, and communication survey, providing recommendations and counsel to senior leadership on specific business unit improvements.• Built and maintained relationships with numerous media contacts as company spokesperson, resulting in positive media placements in local and national publications.

Selected Accomplishment:• Managed a $9 million budget and a team of more than 85 educators and logisticians in the implementation of 108 conferences for 37,000 high-achieving high school students, maintaining 97% customer satisfaction ratings. Key Competencies:• Hired and managed more than 85 temporary and full-time educators and logisticians to successfully implement 108 education conferences for 37,000 high-achieving high school students, maintaining 97% customer satisfaction ratings and less than 25% full-time employee turnover year to year. • Developed a new employee evaluation tool to provide consistent and timely performance feedback.• Delivered and evaluated over 30 corporate trainings for more than 1,500 temporary and full-time employees, including curriculum instruction and policy briefings.• Created, managed and reconciled $9 million budget, achieving consistent savings.

• Represented program to key internal and external stakeholders through excellent written and face-to-face communication, including Board of Directors reports, public speaking, and meeting facilitation.

• Recruited high-level speakers (non-profit leaders and government officials), maintained vendor contracts and coordinated large-scale speaking events for high-achieving high school students.

• Facilitated technology and civics curriculum for high-achieving high school students.

Selected Accomplishment:• Lawndale School District Bumblebee Award for outstanding education outreach.Key Competencies:• Developed relationships with California educators to forward company mission and secure strategic partnerships.• Wrote press releases and brochures to advertise company objectives.• Organized and implemented workshops to teach junior high school students about digital video filming and editing.

Ma, Communication In Contemporary Society

Ba, Psychology

Activities and Societies: National Society of Collegiate Scholars, Orientation Advisors Association, UT Officials Association

Bs, Communication Studies

Activities and Societies: Alpha Lambda Delta Honor Society, Phi Eta Sigma Honor Society