Carmen S. Email and Phone Number

Developed sales & marketing strategies for 2 properties. Restructured and implemented organisational change. Delivered excellent results and gain market share with increased occupancy and average rates. Responsible for a team of 25 staff including Rooms & Catering Sales, Reservation & Revenue Management, Marketing Communication.

Increased Corporate & Leisure Market share within a period of 6 months with new Corporate RFP accounts booking via system. Created a learning environment within the team to bring out the best in each individual. Excellent in client relationship. Developed good business partnership both local & International Markets. Spearhead changes in S&M team with System Audit, Revenue Management Systems, & Manage Integrated Digital Marketing.

Management Trainee in Sales and Marketing, as well as Risk Management and Operations.