I am a skilled and experienced HR professional with a solid background in global recruiting.Advanced business acumen, along with excellent qualifications, ensure a firm understanding of effective processes and systems including resolving issues and implementing appropriate improvements, while enhanced liaison and negotiation skills allow for successful collaboration with stakeholders from many professional, technical and cultural backgrounds.Highly developed analytical expertise and problem solving, time-management and organisational skills guarantee precise attention to detail, exemplary performance under pressure and the ability to achieve tight deadlines in fast-paced environments.QUALIFICATIONS:• Master’s Degree in NGO Administration - Institut Bioforce• Diploma in Public Service Interpreting (FR-GB) - Institute of Linguists • Brevet de Technicien Supérieur / Brevet de Technicien Hôtelier - Lycée technique HôtelierSPECIALIST SKILLS:• Office management• Business administration• Financial acumen• Project management• Customer service and liaison• Human resources (HR) management• Team leadership• Effective communication• Strategic planning• Organisation• Time management• Creative problem solving• Global recruitment• Workforce planning IT/SOFTWARE SKILLS:• Microsoft Office Suite - Excel, Word, PowerPoint, Outlook, Teams• QuickBooks• HRMS - Blue & Homère
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Human Resources ManagerHavas CambodiaPhnom Penh, Kh -
Human Resources ManagerHavas Cambodia Dec 2024 - PresentPhnom Penh, Cambodia -
Hospitality School Project ManagerMaads™ Feb 2024 - Dec 2024Www.Maads.Asia• Providing professional management, training and leadership expertise while preparing for the opening of the most appropriate facility • Identifying the best hospitality training solutions for the local market• Planning and costing various stages of school establishment• Establishing, implementing and overseeing effective systems, processes and controls • Ensuring high quality education for all students, facilitating their personal and professional growth• Delivering exemplary administrative and financial support• Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders, resolving complaints and enquiries• Producing various reports, presentations, analyses, correspondence and other documentation • Performing as a strong leader of a cohesive team with strict enforcement of quality standards, governance processes and compliance requirements -
Global Human Resources ManagerPasserelles Numériques Mar 2022 - Jan 2024Www.Passerellesnumeriques.Org• Performing internal audit, analysis and assessment of procedures and workforce plan• Developing and implementing procedures and policies to harmonise global processes (Cambodia, Vietnam, Philippines and Madagascar)• Organising recruitment and enrolment of all management and coordination positions -
Vice Chair / AdvisorSpoons Cambodia Organization Oct 2020 - Aug 2023Www.Spoonscambodia.Org• Facilitating the transition from international to local NGO; supporting HR and finance functions -
Project ManagerThe Hotel School / Templation Oct 2019 - Jan 2022Www.Maads.Asia• Identifying, designing, developing and overseeing new hospitality school concepts
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Executive DirectorSpoons Cambodia Organization Aug 2018 - Jun 2019Www.Spoonscambodia.Org• Leading the school and restaurant operations • Reviewing and adapting all processes and policies to the operations and local legislation• Implementing finance management tools; following all financial reports
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Deputy Operations Director: Human Resources (Hr)Happy Chandara School Job Page Jan 2017 - Jul 2018Www.Toutes-A-L-Ecole.Org• Coordinating overall school management with the executive director• Restructuring and overseeing HR operations and directly supervising the boarding school, career guidance services and hairdressing school • Reviewing and reforming school policies and operational procedures • Representing the school at all Ministry and official events• Performing internal audit, analysis and assessment of procedures and workforce plan• Developing and implementing procedures and policies for recruitment, new hire orientation, per diem disbursement, overtime requests and payroll• Organising recruitment and enrolment of 70 staff over one year• Creating a salary scale, revising internal regulations to conform to operations and local labour law• Revising payroll process and implementing HRMS• Implementing administration tools and visa management procedures -
Training ConsultantHotel Rabat Apr 2015 - Jul 2015Rabat, Morocco• Reorganising the Housekeeping Department to improve department organisation and hotel cleanliness
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Finances, Logistics, Hr And Administration OfficerOxfam Intermón Feb 2014 - Dec 2014Www.Oxfamintermon.Organd -
Human Resources ManagerMédecins Sans Frontières (Msf) Apr 2013 - Oct 2013Www.Msf.Chand -
Finances, Hr And Administration OfficerOxfam Intermón Oct 2011 - Feb 2013Www.Oxfamintermon.OrgPerforming all or some of the following duties in all roles with varying levels of responsibility:• Overseeing daily operations; supervising, training, coaching and managing personnel and management in multiple locations• Leading recruitment and enrolment, ensuring adequate staffing levels for operational needs• Creating and implementing an induction process for national staff hiring• Responsible for HR and administrative functions, acting as primary contact with local authorities• Implementing finance management tools; preparing donor financial reports• Auditing and following up all local partner financials, preparing and following up all financial audits • Implementing purchasing procedures • Implementing HR and administration tools such as holiday planning, payments and disbursements, planning and disciplinary measures; preparing and managing monthly payroll and taxes• Implementing HR strategy and ensuring correct implementation of all HR processes• Guaranteeing compliance with the local labour law
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Training ConsultantGanica Jan 2009 - Feb 2010Geneva Area, Switzerland• Client liaison and management; training restaurant and shop owners on several software packages such as revenue management and HRIS
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Administrative Assistant - Boutiques DepartmentChopard Mar 2005 - Apr 2008Www.Chopard.Com• Assisting with the administration of new boutiques -
Personal AssistantDesign International Jan 2000 - Jul 2003Www.Designinternational.Com• Organising all travel, meetings and conferences; translating and proofreading documents -
Front Office ManagerBerners Hotel Now Marriott London Edition Apr 1998 - Apr 1999London, United Kingdom• Managing the following sections: Reception (24 hours), Switchboard and Concierge (25 staff)• Recruiting, training and assessing all team members • Supervising daily operations, including guest relations and complaint handling
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Reception ManagerParagon Hotel Now Ibis Earls Court Apr 1996 - Mar 1998London, England, United Kingdom
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From Floor Housekeeper To Head ReceptionistBerners Hotel Now Marriott London Edition Jul 1990 - Mar 1996London, England, United Kingdom
Carmen Haessig Education Details
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Master’S Degree In Ngo Administration -
Institute Of LinguistDiploma In Public Service Interpreting (Fr-Gb) -
Lycée Technique HôtelierBrevet De Technicien Supérieur / Brevet De Technicien Hôtelier
Frequently Asked Questions about Carmen Haessig
What company does Carmen Haessig work for?
Carmen Haessig works for Havas Cambodia
What is Carmen Haessig's role at the current company?
Carmen Haessig's current role is Human Resources Manager.
What schools did Carmen Haessig attend?
Carmen Haessig attended The Bioforce Institute, Institute Of Linguist, Lycée Technique Hôtelier.
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