Carmen Sosa Email & Phone Number

Salt Lake City, Utah, United States

Salt Lake City, Utah, United States

Greater Salt Lake City Area

Greater Detroit Area

Relocated to Detroit to reopen Delta’s Security Operation at Detroit Metro Airport.Managed a team of 30 people that consistently ranked in the Top 5 Stations in the U.S.Recognized for exceptional financial and operational performance of station by efficientlymonitoring staff shifts and overtime use.Co-chair of the Employee Advisory Board Committee.Created monthly Employee Advisory Board newsletter to disseminate company news and issues toemployees across the U.S.Coached, trained, and mentored employees and enforced company policies and procedures,including disciplinary action.Oversaw and coordinated team activities to ensure a safe, reliable, efficient, and effective operationResponsible for recruiting, administrative, payroll, employee scheduling and general administrativeduties over Detroit’s Security Operation.Assisted with the recruitment of employees for other stations across the U.S.

Greater Salt Lake City Area

Assisted the Performance Manager. My duties include managing payroll, assisting in recruitment and orientation, preparing reports, and completing other administrative duties.

Greater Salt Lake City Area

Supervised security staff by overseeing daily operations, training new employees, writing clear and concise reports, and ensuring proper use and care of all equipment.

Greater Salt Lake City Area

Audited insurance claims for errors and prepared them to be processed. My responsibilities included efficiently processing and recording a variety of files and training production staff.

Honduras

Managed the daily production and service of food in five locations. Hired, trained and evaluated staff to ensure prime customer service and compliance with health and safety standards.

Honduras

Supervised retail staff and inventory to ensure the best customer service. My responsibilitiesincluded, but were not limited to, reconciling registers, maintaining inventory stocked, hiring andtraining staff, as well as handling customer questions and complaints.

Bachelor'S Degree, Industrial Administration, 3.8

Associate'S Degree, Public Accounting, 3.8