Ashley Carmichael Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Toronto, Canada Area

Work with City Teams to identify high value opportunities for marketing programs within the Ritual network.Developing deeper relationships with existing merchant partners to close additional marketing programs. Nurture inbound restaurant leads to bring them onto the Ritual network.Work with the Ritual operations team to handle minor account responsibilities such as menu updates.Be accountable for meeting weekly and monthly KPIs.

Toronto, Canada Area

Guide customers through the onboarding process, provide training, assistance, and resources to ensure a smooth transition and successful implementation.Establish and maintain strong relationship with customers, acting as the main point of contact. Proactively engage with customers to understand their needs, challenges, and objectives, and work collaboratively to find solutions and provide support.Advocate for customers within the company, ensuring their voices are heard and their feedback is addressed. Act as the customer's representative, communicating their needs, concerns, and desired outcomes to internal teams such as product development, sales, and marketing.Identify opportunities for upselling or cross-selling based on customer needs.Work to increase customer satisfaction and loyalty, ultimately leading to customer retention and renewal of contracts or subscriptions. Monitor customer health metrics, identify potential risks or issues, and take proactive steps to mitigate them, ensuring customers achieve their desired outcomes.Gather feedback from customers, conduct regular check-ins, and perform customer health assessments. Analyze data and metrics to identify trends, patterns, and opportunities for improvement.

Paris Area, France

Handle client requests, focused on conversion and deal with special requests from B2B/B2C clients.Supervise the quality of all the events booked through our platform.Build trust with clients to drive sales and ensure retention.Assist in the organization of events to reinforce visibility. Participate in strategy to increase retention and frequency of purchases of clients.Work in collaboration with the company's founders.Help guide the team’s and individuals’ goals and KPIs to achieve the overall company vision.Identified new business opportunities, partnerships, and opportunities with existing markets; increasing company revenue and client retention.

Collaborated with marketing and communications teams on design and production of marketing materials.Managed multiple accounts, to develop and execute public relations, marketing media relations and brand management.Worked closely within a team to conceptualize and produce original campaign and marketing strategies.Garnered media and consumer awareness for various lifestyle and beauty brands through pitches, press releases and marketing materials.Planned and coordinated media and consumer events and initiatives, while building strong relationships with media.

Toronto, Canada Area

Terroir Hospitality brings together innovative and creative influencers from the field of hospitality, including chefs, food and beverage experts, writers and business leaders. Our organization attracts people who are serious about the business of hospitality and who are looking to constantly develop and refine their careers. Terroir is a not-for-profit committee of industry professionals that put on an annual symposium that is about education, networking, sharing collective resources and building a community that helps to strengthen our industry.

Pitch Development.Engaging on client social media accounts.Tracking performance results of media relations. Media Relations.Event coordination.Developing and maintaining media & influencer lists.

Postgraduate Degree, Communication And Media Studies

Humber’s two-year Media Communications diploma trains students in multimedia, marketing, web design and writing, new media.

Registered Nursing/Registered Nurse

Bachelor Of Fine Arts - Bfa