Ashley Carmichael

Ashley Carmichael Email and Phone Number

Enterprise Account Manager @ SADA, An Insight company
Toronto, ON, CA
Ashley Carmichael's Location
Toronto, Ontario, Canada, Canada
Ashley Carmichael's Contact Details

Ashley Carmichael work email

Ashley Carmichael personal email

n/a
About Ashley Carmichael

Dynamic communications professional with over 8 years of experience in Sales, Client Success, Account Management, and Marketing. Creative and innovative team player with strong interpersonal skills.

Ashley Carmichael's Current Company Details
SADA, An Insight company

Sada, An Insight Company

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Enterprise Account Manager
Toronto, ON, CA
Website:
gruposada.com.mx
Employees:
1219
Ashley Carmichael Work Experience Details
  • Sada, An Insight Company
    Enterprise Account Manager
    Sada, An Insight Company
    Toronto, On, Ca
    View
  • Sada, An Insight Company
    Canada Lead, Customer Success Manager, Strategic Accounts
    Sada, An Insight Company Jan 2024 - Present
    Toronto, Ontario, Canada
    View
  • Sada
    Customer Success Manager, Corporate Accounts
    Sada May 2022 - Feb 2024
    Toronto, Ontario, Canada
    View
  • Too Good To Go
    B2B Sales Manager
    Too Good To Go Sep 2021 - May 2022
    Toronto, Ontario, Canada
    View
  • Motoinsight
    Account Manager, Oem & Enterprise Client Services
    Motoinsight Aug 2020 - Sep 2021
    Toronto, Ontario, Canada
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  • Ritual.Co
    Partner Growth Manager
    Ritual.Co May 2019 - Apr 2020
    Toronto, Canada Area
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  • Ritual.Co
    Account Manager
    Ritual.Co Apr 2018 - May 2019
    Toronto, Canada Area
    Work with City Teams to identify high value opportunities for marketing programs within the Ritual network.Developing deeper relationships with existing merchant partners to close additional marketing programs. Nurture inbound restaurant leads to bring them onto the Ritual network.Work with the Ritual operations team to handle minor account responsibilities such as menu updates.Be accountable for meeting weekly and monthly KPIs.
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  • Foodora
    Customer Success Manager
    Foodora Dec 2017 - Apr 2018
    Toronto, Canada Area
    Guide customers through the onboarding process, provide training, assistance, and resources to ensure a smooth transition and successful implementation.Establish and maintain strong relationship with customers, acting as the main point of contact. Proactively engage with customers to understand their needs, challenges, and objectives, and work collaboratively to find solutions and provide support.Advocate for customers within the company, ensuring their voices are heard and their feedback is addressed. Act as the customer's representative, communicating their needs, concerns, and desired outcomes to internal teams such as product development, sales, and marketing.Identify opportunities for upselling or cross-selling based on customer needs.Work to increase customer satisfaction and loyalty, ultimately leading to customer retention and renewal of contracts or subscriptions. Monitor customer health metrics, identify potential risks or issues, and take proactive steps to mitigate them, ensuring customers achieve their desired outcomes.Gather feedback from customers, conduct regular check-ins, and perform customer health assessments. Analyze data and metrics to identify trends, patterns, and opportunities for improvement.
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  • La Belle Assiette
    Account Manager
    La Belle Assiette Sep 2016 - Jan 2018
    Paris Area, France
    Handle client requests, focused on conversion and deal with special requests from B2B/B2C clients.Supervise the quality of all the events booked through our platform.Build trust with clients to drive sales and ensure retention.Assist in the organization of events to reinforce visibility. Participate in strategy to increase retention and frequency of purchases of clients.Work in collaboration with the company's founders.Help guide the team’s and individuals’ goals and KPIs to achieve the overall company vision.Identified new business opportunities, partnerships, and opportunities with existing markets; increasing company revenue and client retention.
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  • The Siren Group
    Account Manager
    The Siren Group Apr 2016 - Sep 2016
    Collaborated with marketing and communications teams on design and production of marketing materials.Managed multiple accounts, to develop and execute public relations, marketing media relations and brand management.Worked closely within a team to conceptualize and produce original campaign and marketing strategies.Garnered media and consumer awareness for various lifestyle and beauty brands through pitches, press releases and marketing materials.Planned and coordinated media and consumer events and initiatives, while building strong relationships with media.
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  • Terroir Hospitality
    Social Media Manager
    Terroir Hospitality Feb 2015 - Jun 2016
    Toronto, Canada Area
    Terroir Hospitality brings together innovative and creative influencers from the field of hospitality, including chefs, food and beverage experts, writers and business leaders. Our organization attracts people who are serious about the business of hospitality and who are looking to constantly develop and refine their careers. Terroir is a not-for-profit committee of industry professionals that put on an annual symposium that is about education, networking, sharing collective resources and building a community that helps to strengthen our industry.
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  • The Publicist Group
    Account Coordinator
    The Publicist Group Dec 2014 - Oct 2015
    Pitch Development.Engaging on client social media accounts.Tracking performance results of media relations. Media Relations.Event coordination.Developing and maintaining media & influencer lists.
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Ashley Carmichael Skills

Adobe Creative Suite Public Relations Creative Writing Restaurants Social Media Food And Beverage Tumblr Wordpress Smart Serve Certified Photography Event Planning Event Photography Food Photography Video Editing Communication Press Releases Press Kits Marketing

Ashley Carmichael Education Details

Frequently Asked Questions about Ashley Carmichael

What company does Ashley Carmichael work for?

Ashley Carmichael works for Sada, An Insight Company

What is Ashley Carmichael's role at the current company?

Ashley Carmichael's current role is Enterprise Account Manager.

What is Ashley Carmichael's email address?

Ashley Carmichael's email address is as****@****ada.com

What is Ashley Carmichael's direct phone number?

Ashley Carmichael's direct phone number is +141693*****

What schools did Ashley Carmichael attend?

Ashley Carmichael attended Humber College, George Brown College, Ryerson University.

What skills is Ashley Carmichael known for?

Ashley Carmichael has skills like Adobe Creative Suite, Public Relations, Creative Writing, Restaurants, Social Media, Food And Beverage, Tumblr, Wordpress, Smart Serve Certified, Photography, Event Planning, Event Photography.

Who are Ashley Carmichael's colleagues?

Ashley Carmichael's colleagues are Right Lee, Ahmed Manan Sadat, Joey Rothschild, Snipex Style, Krikor Garabed Kafalian, Kush Ahuja, Syuzanna Azoyan.

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