I have over 10 years of experience working in the Hospitality industry and over 20 in the Food & Beverage industry. Currently, I work at The Matrix Hotel Edmonton as a Food & Beverage Supervisor, taking care of events of 2-300 people in the high-volume banquet department, as well as supervising the hospitality suite/MZ Lounge. I have previously dealt with account management and new business acquisition for the Specialty, Government, Corporate and Sports Group markets. I have negotiated multi-property RFPs for some of the country's largest companies and have sold and organized (end-to-end) multi-day conferences of over 600 people. All while ensuring that every department was able to execute with a strong focus on over-the-top service, a deeply-held value of mine.Before I got into sales, I worked in food and beverage operations, where I learned a great deal about service standards, hotel operations, and the link between corporate culture and employee/guest engagement.I have a bachelor's degree in Management and an associate's degree in Hospitality Management.Competencies: Hotel Software and Technology, Communication, Administration, Food & Beverage, Leadership, Organizational Behaviour, and Coaching.