Carol Hathaway Email and Phone Number

McKesson Technology Solutions is now Change Healthcare.- Serve as Staff Assistant to Director of Legal Operations; General Counsel Organization- Consult with Legal Technology resources to coordinate implementations of new SaaS-based Legal Systems- Manage HR/Operations efforts related to onboarding new employees and contractors and coordinate asset management process with Technology Director for both onboarding and employee terminations- Collaborate with billing specialist regarding Legal Billing process to coordinate efforts to streamline legal billing and operations budgets- Oversee training and process development for legal marketing reviews; including tool administration and management of quarterly updates and new gatekeeper training- Coordinate facilities moves/changes for legal team, including space planning and move facilitation

Also served the company as a Contractor from 3/2010 to 4/2011, when hired full-time.Project management and logistics documentation for administrative tasks and departmental events: facilitation of legal review of business communications for multiple technology business units, including editing and issue spotting for marketing collateral; developed training overview presentations for monthly marketing calls.Key Results:Certified Apttus Administrator - Develop training materials and job aids for Apttus program development for Legal authors and Sales users; develop testing plans for new additions/upgrades to functionality Manage documentation and communication between the Law Department, Accounts Receivable, and outside counsel for accounts undergoing support/hold review; internal review of files for two businesses Assist Law Department staff with documentation of CLE accredited courses by communicating with outside law firms who provide training for CLE credits (attorneys and paralegals) Develop training presentation materials for attorneys Interviewed Legal Department employees to ascertain corporate assets assigned to each and to provide tracking to IT/Legal Operations for ongoing PC refreshes and upgrades to equipment Project tracking for Federal Government Projects (2), Risk Assessment Project, Summer Interns  Developed the Technology Legal Group BU Attorney Reference Library – 200 items in process. Developed scheduling and tracking documentation for Risk Assessment Team, to ensure procedural efficiency within the Legal Department for the FY2011 Risk Assessment project.

Executive management of small international non-profit, engaged in solar electrification in 7 countries in Africa; project management of annual mission programs; grants and contracts managementKey Results: Achieved follow-on grant funding for 2 USAID grants in 2 separate years through successful savings from budget-to-actual and re-negotiation with stakeholders Developed program and process efficiencies to provide enough operational savings to stretch a bequest over nearly 3 years of management Secured largest corporate grant in history of organization Increased access to online donor sources during tenure, thereby increasing undesignated giving as a percentage of total donations; managed drive toward increased undesignated giving during severe economic recession, which had decreased individual non-profit giving in the international sector.  Developed mission partnership program to keep the organization in business during reorganization of business model in Africa in 2007-2008, leading to 4 successful partnership missions in 2008, 2009, and 2010; shifted focus to shared mission program with other non-profits and churches to cut mission costs  Developed bookkeeping functions organizationally to drive the organization to its first audits, and increased transparency in operations

Facilitated corporate move in 2009, including working with construction crew, landlord, decorators, movers, and employees to move 30+ employees from one building to another (successfully completed 4-month project in 2 months); Researched and documented process flows for Sterling Energy Assets subsidiary, assisted chairman with non-profit and marketing projects, including presentations, project plans, and business analysis documents

Managed fundraising and accounting functions for international non-profit organization; project management for mission programming.

Licensed Settlement Agent and Real Estate Agent in Commonwealth of Virginia; Administrative and Accounting Management - set up records management, escrow, title insurance, and banking relationships for small startup Settlement Company; assisted attorney with all aspects of processing and disbursement for real estate closings and accounting functions, including internal audit and insurance audit relationships.

Licensed Settlement Agent and Real Estate Agent in Commonwealth of Virginia; Administrative and Accounting Management - set up records management, escrow, title insurance, and banking relationships for small startup settlement company; assisted attorney with all aspects of processing and disbursement for real estate closings and accounting functions; managed closure of defunct title company prior to beginning startup activities; managed internal audit and insurance audit relationships.