Carol Walker Email and Phone Number

Business Manager for the Insights & Consumption Excellence Team

• Lead cross-org operations, planning, and communications for a global team of 80 FTEs and 130+ vendors, ensuring alignment across key priorities and driving targeted business outcomes• Maintain a strategic rhythm of the business across the organization, continuously adapting, innovating, and optimizing the approach for integrated planning• Orchestrate communications, decision making and action items for complex, multi-stakeholder initiatives to scale leadership’s time and attention across the business• Manage $18M OPEX budget across the business in partnership with Finance lead, ensuring detailed tracking, reporting, and compliance • Build onboarding program for new team members to create consistency and minimize ramp time during period of rapid headcount expansion• Own delivery of internal events and programs, including All Hands, award and recognition initiatives, and culture series

• Led the Field Business Management community to create alignment on business strategies and priorities across the organization• Led project management across multiple high-visibility initiatives within sales organization, managing actions, deadlines, and executive reporting• Orchestrated executive field visits in partnership with local sales teams, ensuring prioritization of executive schedule for greatest impact with customers and partners

• Managed and executed large-scale company events and global senior leadership meetings on behalf of Microsoft COO• Planned and executed communications strategy for Microsoft global events (MGX/Ready; Prism); supervision of event evaluation processes

• Drove sales by collaborating with partner movie studios and Xbox Video marketing and business teams to establish content promotions• Tracked sales performance with BI tools and adjusted promotions and marketing plans to meet revenue goals

-Informed global marketing decisions via media coverage and statistics reports delivered to board members and senior management

-Coordinated patients with care providers, streamlining scheduling and providing a positive experience for patients and their families