Carol Walker Email and Phone Number

Experienced Senior Pricing Manager with a demonstrated history of winning pricing and negotiation strategies across various Sales channels. Leverages past Sales and Operations experience to ensure the pricing structure, deal terms, and product mix of pricing proposals will be mutually beneficial for our Clients and Experian. Continual collaboration with Product Marketing for new product pricing and Sales for new market pricing strategies.• Key stakeholder in defining scope, testing, and implementation of CPQ module within Salesforce for 2 key business units

Managed preferred client relationships and generated new business opportunities for business credit products and services. Developed and maintained close alliances with senior client management. Offered recommendations through formal sales presentations and written proposals and negotiated annual and individual pricing contracts and agreements. Maintained knowledge of client environments and processes to identify existing and potential applications for products and services.• Experian Elite Salesperson 2008

Partnered with Sales Account Executives to actively maintain and grow existing client relationships at all levels as well as within new client business. Acted as key relationship liaison to Sales, Marketing and Operations. Provided product training to users and analysts to ensure services were used most effectively. Monitored and understood client usage and behavior in order to identify and address both positive and negative trends. Strategized and consulted with Sales on client and prospect initiatives and documented initiatives when necessary. Identified cross sell and up-sell opportunities and, where appropriate, closed or assisted in closing these opportunities.

Partnered with clients and internal partners to expand the Experian commercial database. Consulted with and advised clients and internal partners on data content and quality through conference calls, documentation, status reports and client presentations. Consulted with clients on conversions, system and format changes to maintain the Experian commercial database quality and history. Identified potential product and service opportunities and consulted with Sales to move the opportunities forward.

Managed and coordinated Data Management full life-cycle projects, including gathering and documenting business requirements, developing, testing, implementation and post implementation.

Consulted with and advised internal and external clients on data content and quality through conference calls, documentation, status reports, and client presentations. Consulted and coordinated wtih clients on conversions, format and system changes to maintain the Experian consumer database quality and history.

Managed a staff of 55 employees including hiring, training, coaching, and scheduling. Managed all customer service issues.